Front Desk Administrator in Phoenix, Arizona at WEST COAST TRIAL LAWYERS APLC

West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $2 billion recovered for clients, we handle complex, high-stakes cases against major corporations.

Position Overview

We're seeking a Front Desk Administrator. This role serves as the first point of contact for the firm and requires strong communication and customer service skills. The ideal candidate will have a professional and friendly demeanor and be comfortable interacting with clients in both English and Spanish.

Responsibilities

• Greet and assist clients, visitors, and vendors with professionalism and warmth
• Answer and route incoming calls, emails, and correspondence
• Manage office operations, including supplies, vendors, maintenance, and scheduling
• Support attorneys and paralegals with administrative needs (filing, calendaring, organizing documents, etc.)
• Coordinate meetings, conferences, and travel arrangements as needed
• Maintain a professional and welcoming office environment for staff and clients
• Take initiative to improve processes and ensure the office runs smoothly on a daily basis

• 5+ years of experience in administrative, operations, or front office coordination roles (experience in legal or professional services preferred)
• Strong organizational skills with the ability to manage multiple priorities
• Exceptional communication and client service skills; polished and professional demeanor
• Self-motivated and comfortable working independently in a startup office environment
• Proficiency with Microsoft Office Suite and office management tools
• Bilingual (English/Spanish) preferred, but not required
• Experience supporting attorneys or law firms is a plus

Hourly Range: $25.00-$30.00

West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, sick leave, and paid holidays.