Student Development Specialist in Jonesboro, Arkansas at Arkansas State University

Please note: All postings close at 12 A.M. CST on the closing date. This employer participates in E-Verify.

Position Summary:

The Coordinator of Operations is a full-time, 12-month, live-in position with oversight of occupancy management in a fast paced University Housing office. This reports directly to the Assistant Director of Operations.

The Coordinator of Operations is highly focused and demonstrates an ability to provide a comprehensive team approach to customer service.

Duties & Responsibilities:

• Oversee assignment coordination for campus residents
• Oversee meal plan assignments and pro-rations for on and off campus residents
• Manage day-to-day resolution of departmental issues related to the areas of responsibility
• Responsible for all areas related to student contracts, assignments, and housing database
• Coordinate departmental master operational calendar
• Assist with assignment logistics of summer camps and conferences
• Participate in short and long range planning with University Housing Leadership Team Perform other duties as assigned to support the mission of the University Housing department
• Other duties as assigned
• Under the Clery Act, Residence Life staff are considered Campus Security Authorities and as such are required by law to report the following crimes to the on-call system and to UPD immediately upon learning of them: criminal homicide, sex offenses, robbery, aggravated assault, burglary, motor vehicle theft, arson, liquor law violations, drug violations, weapons violations, stalking, domestic violence and dating violence. This position is also required to report bias-related (hate) crimes for the following offenses: criminal homicide, sex offenses, robbery, aggravated assault, burglary, motor vehicle theft, arson, larceny-theft, intimidation, simple assault and damage/destruction/vandalism of property
• Serve in a designated on-call rotation with other University Housing professional staff members being on call approximately 2-5 weeks throughout each semester, including summer and break periods

Knowledge/Skills/Abilities:

Knowledge of state, federal, and university policies, procedures and regulations regarding campus housing

Strong oral and written communication skills, critical thinking skills, decision making skills, customer service oriented, understanding of student development theory, positive attitude

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

The Coordinator of Operations has daily contact with all department staff. Participation in local and state professional organizations is encouraged. Travel to conference training sessions is required
Preferred Qualifications:
Two (2) or more years of Residence Life management experience
An earned Master's Degree in College Student Personnel or related field

Minimum Qualifications:

An earned Bachelor's Degree in a related field