Family and Community Engagement Director in Hermiston, Oregon at UMATILLA-MORROW COUNTY HEAD START INC
Job Description
Job Goal:
The Director of Family and Community Engagement (FACE) provides strategic leadership, supervision, and program oversight for Healthy Families Oregon (HFO), Maternal, Infant, and Early Childhood Home Visiting (MIECHV), Family Support & Connections (FSC), DHS Home Visiting, Oregon Parenting Education Collaborative (OPEC), and Court Appointed Special Advocates (CASA). The Director supports program managers, strengthens family-centered services and community partnerships, and ensures accountability for program quality, grant deliverables, and outcomes. The Director collaborates with the Finance Director and Payroll and Fund Accounting Manager on budgets and fiscal matters; Finance leads financial administration.
Essential Responsibilities:
Director Leadership and Program Oversight
• Provide leadership, supervision, coaching, and performance evaluations for assigned managers and staff; establish clear expectations, delegate daily operations, and support professional growth.
• Develop annual program work plans with managers and monitor service quality, staffing capacity, outcomes, reporting deadlines, grant deliverables, and corrective actions.
• Oversee program and contract performance; work with program managers to address service concerns, monitoring findings, and opportunities for continuous improvement.
• Provide program priorities, staffing needs, and service projections to support budget development led by the Finance Director and Payroll and Fund Accounting Manager. Review financial reports with Finance and managers, identify concerns, and collaborate on budget adjustments.
• Provide program information and priorities for grant applications, renewals, amendments, and program reports. Finance leads accounting, fiscal reporting, reimbursement processing, and financial documentation.
• Work with program managers to maintain current procedures, reporting calendars, and desk manuals that support consistent operations and succession planning.
• Address concerns and complaints from families, staff, and partners in coordination with managers and appropriate departments; escalate significant issues to agency leadership.
• Keep the CEO informed of program progress, staffing needs, funding risks, compliance concerns, and matters requiring organizational action.
• Promote culturally responsive, accessible, family-centered services and appropriate collaboration and referrals across UMHS programs and community partners.
Healthy Families Oregon (HFO
• Oversee HFO program quality and adherence to Healthy Families America Best Practice Standards and applicable Oregon requirements through the HFO Home Visiting Manager.
• Ensure the HFO Manager supports required staff qualifications, model-specific training, regular reflective supervision, and appropriate caseload oversight.
• Monitor family outreach and engagement, strengths-based assessments, home visiting services, documentation, and referrals to community resources.
• Work with the HFO Manager to review service data, family outcomes, quality assurance findings, and continuous quality improvement activities.
• Support HFA accreditation and site review readiness, including corrective action planning and follow-through on identified improvements.
• Coordinate with HFO and MIECHV program leadership to maintain model fidelity and meet the requirements of each funding source.
Maternal, Infant, and Early Childhood Home Visiting (MIECHV)
• Oversee MIECHV data quality, performance measures, required program reporting, and continuous quality improvement activities.
• Ensure managers follow family eligibility, priority population, coordinated enrollment, prevention of duplicate MIECHV enrollment, confidentiality, and recordkeeping requirements.
• Provide leadership for UMHS’s Local Coordinating Agency responsibilities, including strengthening the regional Home Visiting Network and collaboration among service providers and community partners.
• Support coordinated referrals and connections among home visiting, health care, early learning, child welfare, and other family support services.
• Promote meaningful parent participation and leadership in regional home visiting planning, service coordination, and improvement efforts.
• Represent UMHS in required Oregon Health Authority meetings, monitoring activities, statewide learning opportunities, and grant-related planning.
• Collaborate with the Finance Director and Payroll and Fund Accounting Manager to review spending, identify funding concerns, and support compliance with approved grant budgets and fiscal requirements.
• Oversee assigned MIECHV-funded home visiting services, including Early Head Start and HFO-related activities, through designated managers and supervisors.
• Monitor enrollment, service delivery, performance measures, data quality, required reporting, and progress toward approved work plans.
• Coordinate with program leaders and funders to support model requirements, training, monitoring, and quality improvement.
Family Support & Connections (FSC)
• Provide director-level oversight of FSC through the Family Services Manager, ensuring timely, responsive family support and connections to community resources.
• Monitor referral processes, caseload practices, family service planning, documentation, outcomes, and compliance with contract expectations.
• Support strong working relationships with referring agencies and local partners.
• Establish and lead an FSC Steering Committee in partnership with program staff and community stakeholders, including defining its purpose, membership, and operating expectations.
• Plan and ensure quarterly FSC Steering Committee meetings are held, with agendas, partner input, follow-up actions, and documentation of key decisions.
• Develop and support parent leadership opportunities within FSC so parents can share their experiences, help shape services, and participate meaningfully in program planning and improvement.
DHS Home Visiting
• Oversee FSC flexible funds in partnership with the Family Services Manager and Finance, ensuring requests support family needs, follow program guidelines, and are documented and tracked appropriately.
• Oversee DHS Home Visiting through the Family Services Manager, supporting parenting education, coaching, and family engagement for parents involved with child welfare.
• Ensure services support parents in working toward case-plan goals and reunification while respecting the roles of Child Welfare and the courts.
• Monitor referral coordination, required documentation, confidentiality, releases of information, service delivery, and contract reporting.
• Maintain collaborative communication with Oregon Department of Human Services (ODHS) contract representatives and partner agencies.
Oregon Parenting Education Collaborative (OPEC)
• Provide oversight of OPEC parenting education activities and staff, supporting accessible classes, workshops, and parent engagement across the service area.
• Strengthen relationships with community partners, educational organizations, and advisory participants to expand parenting education opportunities.
• Oversee program planning, community partner mini-grant processes, participation data, required reports, and progress toward approved deliverables.
• Support equitable access to evidence-informed parenting education and opportunities for parent input.
Court Appointed Special Advocates (CASA)
• Provide leadership and oversight to the CASA Manager, supporting recruitment, training, retention, and supervision of qualified volunteers.
• Monitor volunteer capacity, child assignments, service coverage, continuing education, required reporting, and progress toward grant and program goals.
• Support strong working relationships with courts, child welfare, legal partners, advisory members, and community supporters while respecting judicial independence and confidentiality.
• Oversee planning for outreach, fundraising partnerships, volunteer recognition, and continuous program improvement.
Program Leadership & Communication
• Attend and represent UMHS at state and local meetings, advisory groups, and workgroups related to assigned programs. Share relevant updates with program managers and leadership, contribute to collaborative planning, and follow through on agreed-upon actions.
• Participate in weekly Senior Leadership Team (SLT) meetings and contribute to the development, implementation, and review of UMHS’s five-year strategic plan. Align assigned program goals with agency priorities, monitor progress on assigned strategic objectives, and provide updates to the team.
• Build and maintain relationships with child welfare and human service agencies, courts, early learning and education partners, tribal partners, health organizations, and community organizations.
• Lead the Community Advisory Board (CAB) in partnership with the Umatilla County Health Department, including coordinating meetings, strengthening community participation, and supporting shared planning and follow-through on identified priorities.
• Develop and maintain positive relationships with funders through consistent communication, timely responses, and updates on program progress, funding needs, and grant expectations. Work with program managers and Finance to address concerns and support continued funding and program sustainability.
• Strengthen referrals and coordination across UMHS home visiting, parenting education, child advocacy, early learning, and family support services.
• Use program data, family voice, staff feedback, and partner input to identify service gaps and guide improvements.
• Promote culturally responsive, family-centered services that reflect community languages, strengths, lived experience, and needs.
• Prepare and present program updates to executive leadership, the Board, funders, and partners as assigned; support funding applications and program sustainability planning.
Workforce Development & Professional Development
• Participate in UMHS’s Grow Your Own program by helping identify staff development opportunities, supporting mentorship and career pathways, and coordinating with agency leadership to prepare employees for future roles within the organization.
• Collaborate with Human Resources, the Professional Development Manager, and the Senior Leadership Team to develop, implement, and review an agency-wide training plan that addresses staff development needs, program requirements, and UMHS’s strategic priorities.
• Provide overall guidance and oversight of training and professional development outcomes while delegating scheduling and logistical responsibilities to appropriate staff and departments.
• Coach managers through clear communication, feedback, and performance assessments that support accountability, professional growth, and staff well-being.
• Collaborate with Human Resources, professional development staff, and other Directors to align recruitment, training, and evaluations with the skills needed for success.
• Ensure managers and staff understand program policies and procedures and receive timely, practical training; support independent decision-making within assigned responsibilities.
General Staff Responsibilities:
• Attend and actively participate in applicable state-level leadership meetings, advisory groups, and program-specific meetings for assigned programs; represent UMHS, share relevant updates, and support alignment with state priorities and requirements.
- Participate in staff meetings, conferences, training sessions and workshops as assigned
- Demonstrate familiarity with employment policies, performance standards, work plan and objectives of Agency
- Maintain congenial and respectful relations with staff, children, families and community
- Keep current and accurate records and file reports on time
- Maintain confidentiality in regards to staff and family information
- Maintain objectives and professional standards
- Improve self‐skills and education
- Fulfill role as mandated reporter as stated in Child Abuse and Neglect Policy
- Be present at work in order to provide consistency of services
- Be a contributory team member in a positive/productive manner
- Demonstrate commitment to mission, values, and policies in the performance of daily duties
- And or any other duties deemed necessary by your supervisor
Education Requirements:
- Minimum of a bachelor’s degree in Early Childhood Education, Child Development, Social Work, Human Services, Family Studies, Psychology, Sociology, Social Sciences, Public Health, Education, Public Administration, Nonprofit Management, or a related field relevant to the position.
Experience and Skills Requirements:
- A minimum of five years of professional leadership, management, and supervisory experience in family services, early childhood, home visiting, child welfare, or nonprofit programs, including staff supervision and program and grant oversight.
- Significant experience in management or administration, including balancing regulatory requirements with budget constraints while responding to community needs.
- Knowledge of family support, home visiting, parenting education, child welfare, and trauma-informed, culturally responsive services.
- Ability to build positive working relationships, collaborate with others, and lead teams toward shared goals.
- Experience in working with rural communities.
- Familiar with data analytics and systems used for measuring performance.
- Experience in design and delivery of training.
- Experience in ensuring grant/contract performance standards are met.
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi‐cultural situations with proven commitment to recruiting and retaining a diverse workforce.
- Ability to interpret grant requirements, review financial information, and partner with Finance and program managers on budgets and responsible use of resources.
- Ability to work within the mission, goals and service objectives UMHS while honoring the local context of the communities in our broader region.
- Ability to coordinate and/or conduct training sessions
- Adequate means of transportation.
- Ability to establish relationship of trust and respect with staff, families, children and community.
- Experience contributing to grant applications, renewals, and program narratives preferred.
- Desire to work with low‐income children and their families
- Multilingual or Multi cultural experience (preferred)
- Community service experience (preferred)
Physical Requirements:
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:
- Sit for long periods of time with daily use of computer screen;
- Do tasks involving repetitive arm and hand movements, such as heavy word processing/keyboarding, using various office tools to collate, punch, cut, or stamp paper and other repetitive or high‐volume tasks such as bulk mailings, filing projects, etc.;
- Occasional filing is required. This would require the ability to lift files, open filing cabinets and bending as necessary;
- Occasionally required to stand, walk and reach with hands and arms;
- Occasionally lift and/or move up to 50 pounds
- Drive a private or Agency vehicle; must possess a valid driver's license and personal automobile or provide a plan that will allow fulfillment of position requirements. (A DMV Record check will be conducted prior to hire)
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Work Environment/Conditions:
- Work is normally performed in a typical interior/office work environment.
- Job tasks are performed in close physical proximity to other people
Safety:
Apply safe practices in the performance of duties
- Reporting of unsafe or hazardous working conditions and/or any injury immediately
- Complying with Agency safety standards
- Participate in emergency drills
- Promote a culture of safe environments in the workplace
Agency‐Wide Requirements:
- Current enrollment in the Child Care Division’s Central Background Registry
- Current physical examination, drug screen, and TB screen documentation prior to hire
- Ability to drive a private or Agency vehicle; must possess a valid driver's license and personal automobile or provide a plan that will allow fulfillment of position requirements. A DMV Record check will be conducted prior to hire.
- Desire to work with low‐income children and their families
- Communicate effectively with staff, families, children, and the public using the telephone and in face‐to‐ face, one‐to‐one, and in group settings
- Fluent in English both verbally and written
The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Umatilla-Morrow Head Start, Inc. is committed to providing equal employment and advancement opportunities to all individuals in all aspects of employment, including, but not limited to, recruitment, hiring, job assignments, promotions, career advancement opportunities, working conditions, scheduling, disciplinary action, termination of employment, compensation, and access to benefits and training. We recruit, hire, and promote into all job levels the most qualified applicants without regard to legally protected characteristics.
Scan to Apply
Just scan this QR code to apply from your phone.
- Fast
- Easy
- Apply on the go
