Hilton Garden Inn New Orleans Convention Center - Front Desk Agent at Aimbridge Hospitality – New Orleans, Louisiana

Hilton Garden Inn New Orleans Convention Center - Front Desk Agent
Shifts will vary between 7am-3pm/3pm-11pm, and schedules may change each week depending on business needs. The hotel needs someone with open availability, including weekends and holidays. Do you have the availability we're looking for?

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Situated one block from the Morial Convention Center and within walking distance to many top New Orleans attractions, this hotel features spacious accommodations along with many of today's modern conveniences. The Hilton Garden Inn New Orleans Convention Center places guests in the heart of the city. The historic French Quarter, the shopping of Royal Street and the historic St. Charles Avenue Street Car line are only steps from the hotel.

Application deadline for Colorado positions: Shifts will vary between 7am-3pm/3pm-11pm, and schedules may change each week depending on business needs. The hotel needs someone with open availability, including weekends and holidays. Do you have the availability we're looking for?