Behavioral Health Integration Specialist in Ann Arbor, Michigan at Trinity Health - IHA

POSITION DESCRIPTION:

The Behavioral Health Integration Specialist plays a critical role in advancing Population Health priorities by delivering targeted behavioral health initiatives. This licensed clinician contributes to improved patient outcomes by addressing behavioral health needs in alignment with evidence-based practices and health equity goals. Additionally, this Specialist collaborates across interdisciplinary care teams, departments and leadership to ensure behavioral health services are seamlessly integrated into broader population health strategies.

ESSENTIAL JOB FUNCTIONS:

1. Delivers direct evidence-based behavioral health screening, assessment and interventions to patients identified through Population Health initiatives.
2. Assists with multi-disciplinary teams in developing and implementing initiative workflows (e.g., suicide prevention, depression screenings, etc.).
3. Supports training and education for providers and staff on behavioral health best practice in alignment with population health goals.
4. Contributes to program planning, implementation, evaluation and continuous improvement efforts.
5. Collects and reports on behavioral health metrics and outcomes to facilitate data-driven decision-making.
6. Advocates for patient-centered, equitable, and trauma-informed approaches throughout population health initiatives.
7. Assumes additional responsibilities and performs work within position licensure, as required.

ORGANIZATIONAL EXPECTATIONS:

1. Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of Trinity Health Medical Group.
2. Must be able to work effectively as a member of the Behavioral Health care team.
3. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
4. Successfully completes all relevant organizational training and adheres to Trinity Health Medical Group standard of care as outlined in the Trinity Health Code of Conduct.
5. Maintains knowledge of and complies with Trinity Health Medical Group standards, policies and procedures.
6. Maintains general knowledge of Trinity Health Medical Group office services and in the use of all relevant office equipment, computer and manual systems.
7. Maintains strict confidentiality in compliance with Trinity Health Medical Group and HIPAA guidelines.
8. Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.
9. Uses resources efficiently.
10. If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.

MEASURED BY:

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Master’s degree in social work (LMSW) or similar with current licensure.

CREDENTIALS/LICENSURE: Valid, unrestricted license to practice clinical social work in the State of Michigan (LMSW) or similar relevant licensure.

MINIMUM EXPERIENCE:

• Clinical experience in delivering behavioral health, preferably within integrated or population health settings.
• Experience contributing to integrated care teams to support patient needs.
• Two (2) years’ working with patients who have co-occurring mental health, substance abuse and physical health problems.
• Experience delivering Behavioral Health education to colleagues and patients.
• Experience contributing to integrated care teams to support patient needs.

POSITION REQUIREMENTS (ABILITIES & SKILLS):

1. Knowledge of evidence-based behavioral health interventions and initiative implementation.
2. Knowledge of patient care procedures and organizational policies related to position responsibilities.
3. Familiarity with brief, structured intervention techniques.
4. Basic knowledge of psychopharmacology for common mental health disorders.
5. Knowledgeable in relevant medical terminology.
6. Ability to effectively engage patients in a therapeutic relationship.
7. Ability to develop and deliver Behavioral Health education to colleagues and patients.
8. Ability to lead projects, implementations, training modules and clinical meetings.
9. Ability to analyze process and outcome data.
10. Ability to perform mathematical calculations needed during the course of performing basic job duties.
11. Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records and other care management and/or clinical IS systems, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation needed to complete the tasks of clinical care and performance reporting. Ability to use other software as required while performing the essential functions of the job.
12. Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak and present before groups of people (either in-person or virtual).
13. Proven capacity to take initiative, solve problems, and make decisions with minimal supervision.
14. Demonstrated ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.
15. Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, executive and management staff, providers, patients, family members, insurance carriers, vendors, external customers and community groups.
16. Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
17. Good organizational and time management skills to effectively juggle multiple priorities and time constraints.
18. Ability to exercise sound judgement and problem-solving skills.
19. Ability to handle patient and organizational information in a confidential manner.
20. Knowledge of the compliance and quality aspects of clinical care and patient privacy and best practices in medical office operations.
21. Ability to travel to other office/practice sites and meeting and training locations.
22. Responsible for completing additional training requirements, as assigned.
23. Successful completion of IHA competency-based program within introductory and training period.

MINIMUM PHYSICAL EXPECTATIONS:

1. Physical activity that often requires keyboarding, phone work and charting.
2. Physical activity that often requires extensive time working on a computer.
3. Physical activity that often requires walking, standing, bending, stooping, reaching, climbing, kneeling and/or twisting.
4. Physical activity that often requires lifting, pushing and/or pulling up to 20 pounds.
5. Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.
6. Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
7. Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.

MINIMUM ENVIRONMENTAL EXPECTATIONS:

This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.