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Clerk 3 at King's Daughters – Ashland, Kentucky

King's Daughters
Ashland, Kentucky, 41101, United States
Posted on
Updated on
Job Function:Information Technology

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About This Position

JOB SUMMARY
    Assists the department with clerical/administrative duties in an effort to maintain smooth operations of department, enhanced customer experience and improved quality.
DUTIES AND ESSENTIAL FUNCTIONS
    Overall performance rating of below indicated essential job duties: Courteously greets customers and answers phone calls and routes calls or takes accurate messages as appropriate and follows-up as necessary. Checks customers in and out from their appointments and makes referral appointments as necessary. Ensures accurate revenue cycle information by registering patients in EPIC, scheduling appropriately based on orders, performing insurance verification and pre-certification if necessary. Assists customers with questions or concerns and provides appropriate answers or directs to appropriate individual. Ensures that all general office duties such as, but not limited to mailing, word processing, filing/scanning, paperwork processing, maintaining/ordering supplies are done in a professional and efficient manner. Maintains organized work area for optimal efficiency. Performs general record keeping functions specific to the department and in accordance with established procedures such as, but not limited to File Maintenance, Invoices, Cab Vouchers, Gift Certificates and Meal Tickets. Processes information requests, such as medical records requests, in a timely manner while maintaining confidentiality.
EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
    Minimum requirement:
      High School Diploma or GED. Must type 35 words per minute
    Preferred qualifications:
      Associate’s Degree One year healthcare related experience
WORKING ENVIRONMENT
    Works indoors in an office/clinic setting The noise level is usually moderate
PHYSICAL DEMANDS
    Constantly required to maintain a stationary position behind a computer. Frequently required to move about inside the department. Constantly required to communicate telephonically and face to face with colleagues and customers. Constantly required to operate a computer and telephone. Constantly required to lift and/or move up to 10 pounds. Frequently required to lift and/or move up to 25 pounds. Occasionally required to lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

Job Location

Ashland, Kentucky, 41101, United States

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