B2B Card Specialist at Mama Money – Johannesburg, California

B2B Card Specialist

Who we are:
Mama Money is a growth-stage fintech startup working to help migrant workers in South Africa send money home. Since 2015, we have been providing reliable remittances, at a socially fair price, to those who need it most.
Mama HQ is in beautiful Cape Town, South Africa. We are 131 people strong (and counting) from 19 countries across Africa, Asia, the UK, and Europe. Our culture is built around the well-being of our team members and making a difference in our communities. Just be lekker! personifies our approach to work: we trust the wisdom of our talented and diverse team to do what is best for our customers and get the job done responsibly, without pedantic policies.
Weve been around since 2015 and have earned several accolades along the way, made new friends, and expanded our reach. We've had some great times and some tough times, but we continue to focus on helping people rather than maximising profit.
Were looking for a B2B Card Specialist to drive and grow Mama Moneys B2B card offerings. This role sits at the intersection of product, operations, compliance, and partnerships, ensuring that business card solutions are compliant, scalable, and aligned with customer needs.
The ideal candidate has strong experience in card issuing, B2B payments, and stakeholder management within a fintech or financial services environment.As our B2B Card Specialist, you will:

• Card Product & Operations: Manage the end-to-end lifecycle of B2B card products (virtual and/or physical cards)
• Oversee card issuance, activation, usage monitoring, and lifecycle managementEnsure smooth day-to-day card operations, including transaction monitoring and issue resolution
• Work closely with issuing banks, card networks (Visa/Mastercard), and processors
• Compliance & Risk: Ensure card products comply with regulatory, AML, KYC, and card-scheme requirements
• Support audits, reporting, and risk mitigation related to B2B card usageIdentify and manage fraud risks and operational controls
• Stakeholder & Partner Management: Act as the primary point of contact for card-related partners and vendors
• Collaborate with internal teams including Product, Tech, Compliance, Finance, and Customer Support
• Support onboarding and enablement of B2B customers using card solutions
• Product Development & Improvement: Gather feedback from internal teams and B2B clients to improve card features and processes
• Support new card product launches and enhancements
• Analyze card usage data to identify growth opportunities and efficiency improvements

• Customer Support & Enablement: Provide expert support for complex B2B card issues and escalations
• Develop documentation, training materials, and FAQs for internal teams and customersEnsure a seamless customer experience for B2B card users

Requirements & experience:

• 5+ years experience in card issuing, B2B payments, fintech, or financial services
• Strong understanding of card schemes, processors, and issuing bank relationships
• Experience working with B2B customers and payment products

Skills & Competencies

• Solid knowledge of card operations, reconciliation, and transaction flows
• Understanding of compliance, AML, KYC, and fraud management in card programs
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work cross-functionally in a fast-paced fintech environment

Why Mama?
At Mama Money, were not just a companywere a movement. Everything we do is driven by one purpose: to make life better for our customers and the communities we serve. Our customers are our heartbeat, and they inspire every step we take.
Were all about making it easy. No red tape, no hassle. Just simple, seamless experiences that put people first, were here to make things easier, faster, and better for you.
We believe in giving it a goand then giving it another go if we have to! We're a team of doers, dreamers, and innovators who aren't afraid to break the mold. We take bold steps, experiment with fresh ideas, and never stop learning.
At Mama Money, we own itand we mean it. We take responsibility for our actions, our results, and how we show up every day. No passing the buck here. We approach every challenge with grit, passion, and determination.
Heres the best part: Mama Money is a place that truly cares. We care about the trust our customers place in us. We care about our amazing team who bring their best every day. And we care about making an impact in the world, doing the right thing no matter what.
When you join Mama Money, youre joining a community. Were a passionate, down-to-earth crew that works hard and celebrates wins along the way. We take our work seriously, but we dont forget to have fun while we do it. So, if youre ready to make a real difference, take on exciting challenges, and grow in a place where youre valued and supported, then Mama Money is the place for you. Lets make an impacttogether.
Mamas values: 1. Making it easier for our customers2. Give it a go3. Just own it