Quality Control Manager at Netafim Irrigation Inc – Fresno, California

This is a full-time role, reporting directly to our Director of Operations and professionally to Global Quality and OpEx. Ensures compliance with Netafim’s Quality Management System requirements and creates a Quality culture that leads to eliminating defects. Identifies best practices and incorporates these into our standards. Plans, coordinates, and directs quality assurance program, ensures quality production of products thaat re consistent with established standards. Provides leadership for all Quality initiatives for Netafim USA.

IF YOU ARE PASSIONATE ABOUT SAFETY & SUSTAINABILITY, WE WANT TO TALK WITH YOU!

RESPONSIBILITIES

• Supports corporate strategic plans with local tactical plan development and implementation.
• Interprets local tactical plans to appropriate site personnel in pursuit of site objectives.
• Secures local operational objectives (KPI’s) by contributing information and analysis to the development and implementation of local strategic and tactical plans.
• Prepares/completes/secures implementation of preventive and corrective actions plans (via Pareto, RCCA Root Cause and Corrective Action) and validation of their effectiveness.
• Development and implementation of standards based on identification of Critical Control Points (CCP’s).
• Lead internal audits and support external audits, responsible for ensuring the audit cycle is maintained in accordance with applicable registration requirements.
• Lead for local quality problem solving (using appropriate quality tools) and application of appropriate methodology to fix problem to prevent recurrence (such as 8D).
• Lead for collating/preparing/presenting relevant quality information for leadership visits, business reviews, and formal quality system reviews.
• Monitors/updates local procedures/work instructions supporting the local quality system.
• Lead for any/all applicable quality system training and assists in operational training where able.
• Accepts/initiates ownership for accomplishing new requests in the spirit of overall operational (continuous) improvement (product/process/safety).
• Execution and adherence to local quality budget as applicable.
• Primary responsible to drive timely customer claim resolution applicable to site.
• Determines appropriate staffing needs and direct the activities of the quality department employees.
• Establish meaningful metrics to monitor individual employee and department performance.
• Conducts team meetings with all direct reports, reviewing quality goals.
• Responsible for all discipline and job performance ratings of quality department employees.
• Provides hands-on support to facilities regarding continuous improvement of the Quality Management System.
• Is the owner of Netafim’s ISO 9001 system, working with co-owners to ensure compliance.

PROFICIENCIES

· Independence: working without guidance; taking initiative; contributing ideas and suggestions; developing plans of action; setting individual goals and priorities; working remotely; producing sales results when not actively managed.

· Persuasion: using language and other communication skills to influence business partners and customers; convincing peers of the merits of their point of view; managing up; presenting to general audiences, industry thought leaders, and business partners; presenting company value proposition and solution business cases.

· Assertiveness: showing initiative; exploiting openings in sales campaigns with partners; asking difficult questions; getting channel manager agenda items to be adopted as partner priorities; leading groups; sharing strong opinions with peers and managers.

· Communication: demonstrating verbal skills in front of large audiences; presenting company solutions to executive audiences using formal slideware; maintaining attention and audience engagement when presenting data-rich content; speaking to individuals and groups; presenting material with minimal preparation time.

· Tenacity: sticking to a plan; avoiding distractions; establishing reputation for being tenacious; thinking creatively to avoid obstacles; overcoming adversity; managing goals; maintaining focus on core values and mission

REQUIREMENTS

Education

• Engineering Bachelor’s degree, preferred;
• Quality and Lean certifications (such as 6 sigma, Auditor, CMQ/OE), preferred;
• Valid driver’s license required
• OSHA Certification preferred
• 5 to 7 years Quality experience in a manufacturing environment, with at least 2 years at a supervisory quality/OpEx level managing hourly employees in a plant environment.

Experience

• Experience implementing efficient Quality processes, systems, policies, and practices in a manufacturing environment.
• Working knowledge of QMS (Quality Management System) standards- ISO 9001, IATF 16949 is preferred.
• Working knowledge with Lean methodology and tools is preferred.
• Quality Engineering or related experience is desirable.

Physical

· Ability to bend, reach, and llift boxes and office supplies up to 30 lbs.; some travel required.

Job Classification: Full Time, Salaried Exempt (with killer benefits)