Home Health Care Manager (Full time, day shift) in ROCHESTER, New York at Rochester Regional Health

SUMMARY

To provide supportive Health Home care management, utilizing the process of care coordination, for persons who are identified as high users of services and as having problems accessing medical, mental health, social, psychosocial, educational, financial and other necessary services that have been identified in a written plan of care. Provide 24/7 oversight as needed.

ATTRIBUTES

• Two years of experience preferred
  • QHP preferred
  • Strong analytical, computer, and communication skills
  
  Required Licensure/Certification Skills:
  • Valid NYS driver license as referenced in RRHS Fleet Program
• If hired on or after November 1, 2018, Bachelor’s Degree required

RESPONSIBILITIES

• Responsible for the overall creation, management and coordination across all continuums, of the enrollee’s care plan which will include medical/behavioral and social service needs and goals.
  • All necessary documentation must be completed within established timeframes.
  • Effectively perform and document progressive community outreach with assigned cases and move to enrolled status as appropriate.
  • Caseload will include clients with a mid-acuity rating and voluntary assisted outpatient treatment (AOT) clients. Completes weekly reports in accordance with AOT guidelines.
  • Performs other duties as assigned

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

LICENSES/CERTIFICATIONS:

• NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)

PAY RANGE: $20.60 - $27.80

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.