Cancellation Clerk at Easy Honda – Houston, Texas

Job Description

Easy Honda is seeking a detail-oriented and finance-focused Cancellation Clerk to join our team. This individual will be responsible for processing cancellations, and finance products in a timely manner.

Job Requirements:

• Process cancellation requests for finance.
• Communicate with customers via phone or email, to confirm cancellations and resolve any issues.
• Update records to reflect cancellations and make necessary adjustments.
• Handle any applicable refunds or credits, adhering to company policies.
• Collaborate with other departments to ensure smooth cancellation procedures.
• Maintain accurate documentation of all cancellation transactions.
• Follow up with customers to ensure satisfaction and resolve any pending issues.