Sales Development Representative (Education / Student Loan Services) at Wing Assistant – Manila

Client Industry: Education / Student Loan Services

Client Location: California, USA

Assistant Schedule: 8:00 AM 5:00 PM PST

The client is an educational institution seeking to expand its current Virtual Assistant team by hiring additional support staff for student loan default management. The role focuses on outbound communication and account coordination to assist graduates who are in loan default and guide them back into active repayment or appropriate default resolution processes.

Support revenue generation through effective student loan default management and payment recovery, while maintaining consistent communication with graduates and internal processing teams.

1. Outbound Student Outreach

Contact students and graduates who are currently in loan default to discuss account status and next steps.

Make phone calls to encourage and guide borrowers toward resuming payments or entering approved repayment arrangements.

Work closely with the default processing team to manage, update, and track student loan accounts.

Graduate of any bachelor's degree or certificate course.

Proven Experience with Education / Student Loan Services

Minimum of 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships

Excellent English communication skills, both written and verbal (at least C1 level)

Excellent phone, email, and instant messaging communication skills

Solid organizational and time management skills

Strong interpersonal skills

Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP

Proven experience with Go High Level (GHL)

Knowledge of using AirCall (Power Dialer)

Proactive & confident with keen attention to details

Able to work on a graveyard shift

Phone system for outbound calls

CRM or database system for managing student records and account notes

USB Headset with Noise Cancellation feature

Working Webcam

Computer with at least 1.8 GHz processor and at least 4GB RAM

Main Internet Service Speed: at least 25 Mbps cable connection

Backup Internet Service Speed: at least 10 Mbps

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Schedule: 8:00 AM - 5:00 PM PST

Location: This is a remote job

Only qualified candidates will be invited to take the assessment & scheduled for an interview.

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