Account Specialist at YMCA of Downtown Manchester – Manchester, New Hampshire

Join our award winning team! We have an Account Specialist position available that could start immediately. As a vital member of The Granite YMCA’s Database Management team, this position is responsible for supporting the membership, childcare and day camp programs.

Primary Responsibilities:

· Process childcare and day camp registrations and changes

· Manage childcare and day camp waitlists

· Audit accounts for system accuracy

· Data entry and filing

· Process and schedule payments

· Update payment methods

· Run reports from system database

· Communicate with customers to assist with registration and billing inquiries

Qualifications:

· High school diploma or general equivalency diploma

· Strong customer service skills

· Possess strong computer skills

Benefits:

· On-the-job training to ensure position mastery, and opportunities for advancement

· Generous paid time off starting at 27 days per year and accruing with tenure

· Medical, Dental and Vision Insurance

· Free Family YMCA Membership

· After qualifying, 8% employer contribution to retirement fund

· 50% discount on Childcare, Summer Day Camp, and Resident Camp services

· Discounts on Programs for yourself & family members

· 25% discounts on Birthday Parties, Pool and Gym Rentals

· Tuition discounts to UNH Manchester, SNHU and online schools

Hourly pay range: $15 - $17 per hour based on experience