Operations Escrow Officer at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Operations Escrow Officer in the United States.

This role offers an opportunity to leverage extensive title and escrow experience to ensure accurate, compliant, and timely real estate closings. You will manage refinance transactions from start to finish, addressing curative issues and maintaining high-quality standards throughout the process. The position involves close collaboration with lenders, borrowers, and internal teams to provide a seamless and professional closing experience. You will proactively identify risks, streamline operations, and enhance client satisfaction. The environment is fast-paced, metrics-driven, and remote, providing flexibility while requiring strong attention to detail and problem-solving skills. This role allows you to make a direct impact on operational efficiency and customer experience in real estate transactions.

The Operations Escrow Officer is responsible for managing end-to-end escrow and closing operations with precision and compliance:

• Communicate clearly, professionally, and courteously with borrowers and lender partners.
• Establish and maintain effective working relationships with a variety of lenders.
• Identify, address, and resolve curative issues, coordinating directly with borrowers or lenders.
• Prepare and review all necessary documentation, including deeds, subordinations, settlement statements, and affidavits.
• Conduct pre-close quality reviews of title and escrow documents, ensuring accuracy of lender instructions, vesting, signatures, and dates.
• Complete closings efficiently and accurately, including balancing closing disclosures and coordinating with notaries/signing agents.
• Perform post-close file reviews to ensure proper disbursement of funds and compliance with internal and regulatory standards.
• Adhere to established quality and compliance standards, and manage escalations effectively.

Candidates should have a combination of technical escrow expertise, customer service experience, and strong organizational skills:

• Minimum 5 years of title and escrow experience with a proven track record of success.
• Strong customer service skills and the ability to interact with executive-level lender contacts.
• Expertise in reviewing and understanding title searches, commitments, and curative items.
• Proficient in handling heavy call volumes and communicating clearly via phone, email, and remote meetings.
• Ability to operate strategically, multitask, and proactively manage priorities in a fast-paced, metrics-driven environment.
• Strong attention to detail and organizational skills, with knowledge of general escrow practices, title insurance, regulatory guidelines, and legal documents.
• Open-mindedness to process changes, continuous system updates, and enhancements.
• Proficiency with computer systems and the ability to navigate company-provided resources; Resware experience is a plus.
• Positive attitude, solution-oriented mindset, and team player mentality.

• Base salary range: $53,550 – $77,400 USD, dependent on experience and skills, plus eligibility for commissions.
• Fully remote work with flexibility and the ability to collaborate virtually.
• Comprehensive medical, dental, and vision coverage for employees and eligible dependents.
• Health Savings Account (HSA) and other tax-advantaged benefits.
• 401(k) plan with company match.
• Short-term and long-term disability insurance, supplemental life and AD&D coverage.
• Critical illness, injury, and hospital insurance options.
• Generous vacation and Paid Time Off (PTO), including 12 weeks of paid family bonding leave.
• Work in a fast-paced, collaborative, and values-driven environment that emphasizes diversity, equity, and inclusion.