Bursar at Corning Community College (NY) – Corning, New York

When you join the SUNY Corning Community College (CCC) team, you are helping to positively transform the lives of our students, their families and our communities.

We are a premier two-year College, offering degree programs, certificates, and continuing education classes. We promote intellectual and personal growth through individualized education, inspire innovation to meet the educational and workforce needs of the community and leverage a variety of partnerships to help our students and community succeed.

The Bursar position is responsible for the administration, accuracy, and integrity of all student financial transactions, including billing, collections, cashiering, and student accounts receivable. The Bursar ensures compliance with federal, state, institutional, and accreditation requirements while providing excellent customer service to students and campus stakeholders.

Occasional meetings at different CCC locations and in the community may be required; travel to conferences and/or recruiting events may be required. Prolonged time sitting/standing working with computers and monitors, ability to walk/move across campus including walking up and down stairs, ability to lift up to 20 pounds (occasionally may be more), repeated motions including keyboard typing. Typical office and indoor building environments, occasional outdoor activity may be required. Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The summary is intended to describe the general nature and level of work and is not intended to be a comprehensive list of duties and responsibilities.

SUNY CCC embraces diversity and values an inclusive culture where every person is able to succeed to their full potential. If you require an accommodation for the recruiting process, please contact hr@corning-cc.edu or 607.962.9229.

Student Account Functions (60%) -

Student Accounts & Billing:

• Oversee student billing, county chargeback billing, 3rd party billing and reconcile accounts receivable ledger
• Performs regular reconciliation of tuition and fee revenue in Banner Student Accounts and the General Ledger; researches and resolves discrepancies in collaboration with Finance
• Administer payment plans, refunds, adjustments, and account credits
• Ensure accurate posting of payments, financial aid, third-party payments, and county chargebacks
• Manage delinquent accounts, collections processes, and account holds in accordance with institutional policy

Cashiering & Payment Processing:

• Supervise daily cashiering operations, including cash, checks, credit cards, ACH, and online payments
• Ensure proper internal controls, cash handling procedures, and compliance with audit standards and best practices
• Draw down of federal funds
• Reconcile cashiering activity to the general ledger and banking records

Supervision & Customer Service (20%) -

Supervision & Leadership:

• Supervise and train Student Accounts staff; ensure cross-training and coverage
• Establish performance expectations and conduct evaluations
• Promote a customer-focused, compliant, and service-oriented work environment

Customer Service & Communication:

• Serve as a point of contact for student account inquiries and escalation
• Provide clear communication to students regarding billing, deadlines, policies, and financial responsibilities
• Collaborate closely with Financial Aid, Registrar, Admissions, Enrollment Advisement Center, and Residence Life to ensure coordinated student service
• Maintain Student Accounts portions of the external and internal web site

Compliance & Reporting (20%) -

Compliance & Internal Controls:

• Ensure compliance with FERPA, Title IV regulations, state regulations, audit requirements, and accreditation standards
• Develop, maintain, and enforce written Standard Operating Procedures (SOPs) for Student Account functions
• Assist with internal & external audits by providing requested reporting and documentation
• Responsible for 1098T filing and distribution

Systems & Reporting:

• Maintain and oversee the student accounts module of the ERP system (e.g. Banner)
• Produce regular financial and operational reports related to student accounts and receivables
• Collaborate with IT and Finance to update, maintain, and implement system s (e.g. Nelnet and Bank Mobile) enhancements and process improvements
• Perform other related duties as assigned

• Knowledge of generally accepted accounting principles to support accurate student billing, receivables management, accruals, and deferrals.
• Excellent management, organizational, analytical, interpersonal communication, and writing skills.
• Strong computers and spreadsheet skills with the ability to produce complex financial analyses and comprehensive reports.
• Ability to manage multiple projects and adhere to deadlines.
• Ability to research and solve complex problems.
• Ability to work effectively with diverse populations.
• Demonstrates commitment to accomplishing work in an ethical, efficient, and cost-effective manner.
• Ability to effectively convey information verbally and in writing, demonstrate effective listening skills, and display respect for and openness to other people’s ideas and thoughts.
• Ability to accept changes to job requirements, policies, workload, etc., as well as learn new methods, procedures, or techniques resulting from change with the ability to clearly approach problems and find solutions.
• Demonstrates support for the College’s goal of becoming a more diverse, inclusive, and culturally aware community and practicing anti-racist/biased behaviors.

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or an equivalent combination of education and progressively responsible experience in student accounts, financial aid, or higher education finance.
• Minimum of 1 year of successful supervisory experience.
• Demonstrated knowledge of billing, accounts receivable, and cashiering functions.
• Experience with ERP software systems and financial reporting tools.

Preferred Qualification:

• Master’s degree in Business Administration, Accounting, or Higher Education Administration.
• Minimum of 1 year of successful supervisory experience specifically in the areas of student accounts, bursar operations, or higher education finance.
• Experience in community college or public higher education environment.
• Experience with Banner Financial and Student Accounts systems.
• Familiarity with federal financial aid cash management regulations.

Additional Information:

• VISA Sponsorship is not currently offered for this position
• Employment offers are contingent upon successful completion of a background check
• Starting pay for the successful applicant is dependent on a variety of job-related factors, including, but not limited to relevant experience, education, market demands, and training