Service Advisor at Boomerang Outdoor Recreation – Alexandria, Minnesota

At Boomerang Marine & Sports, our goal is to be the premier destination for outdoor fun!

We’re looking for a Service Advisor to be the link between our customers and our service technicians—ensuring repairs are properly documented, scheduled efficiently, and completed to the highest standard. In this role, you’ll interact with customers regarding their repairs to thier boats, ATVs, UTVs, snowmobiles, and other powersports equipment, helping them get back to enjoying the outdoors as quickly as possible.

We're looking for a Service Advisor who...

• Prioritizes customer satisfaction and builds long-term customer relationships
• Can document repair needs clearly and communicate effectively with technicians
• Is comfortable working in a fast-paced environment with changing priorities
• Has strong organization and multitasking skills
• Communicates professionally with customers and coworkers
• Is comfortable using technology and dealership management systems
• Works well independently and as part of a team
• Has a positive attitude and strong problem-solving skills

Requirements:

• Previous Service Advisor or Service Writer experience preferred (marine, powersports, automotive, or dealership environment)
• Strong customer service and communication skills
• Ability to multitask and stay organized in a busy service department
• Comfortable using computers and dealership software (Lightspeed experience a plus)
• Ability to pass a background check
  

Schedule: Four day work week available!

Boomerang Marine & Sports, with stores in Melrose and Alexandria, MN, is a family-owned and operated marine and powersports dealership that employs approximately 25 employees. We sell and service a variety of boats, ATVs, UTVs, PWC, snowmobiles, and more. Helping our customers find the right solution for their family fun outdoor recreation needs, our employees provide consultative selling, financing options, a variety of parts and accessories, and service to their equipment.

If you enjoy working with customers, keeping things organized, and being part of a team that helps people enjoy the outdoors, we encourage you to apply today!