Registered Nurse Centralized Follow Up Team at Planned Parenthood of Southwestern Oregon – Medford, Oregon

About Planned Parenthood of Southwestern Oregon

Planned Parenthood of Southwestern Oregon (PPSO) has been dedicated to providing expert reproductive health care and sexuality education in Southwestern Oregon for over 55 years. PPSO provides more than 30,000 patient visits each year at four health centers and via telehealth. PPSO is also regarded as the region’s most respected provider of medically accurate sexuality education for young people and adults, as well as training programs for professionals who work with youth and families. Education and training programs make over 10,000 contacts each year, transforming the lives of young people in southwestern Oregon.

PPSO’s essential health services include breast and cervical cancer screenings, well-woman annual exams, birth control, abortion care, LGBTQ+ health, STI prevention, testing and treatment, pregnancy testing, PrEP (Pre-exposure prophylaxis), HPV vaccinations, vasectomies, and more.

Join our dedicated and mission driven team as we work to serve more than 40,000 individuals a year with comprehensive reproductive healthcare, education, and advocacy. For more information, visit www.ppsworegon.org.

Position Summary

The Registered Nurse, Centralized Follow-Up Team (RN CFT) position is dually responsible for both follow-up duties and in-clinic skills. With a primary focus on Centralized Follow-Up duties such as utilizing telecommunications to coordinate patient follow-up care plans, communicate lab results, and provide triage, the RN CFT will also focus on in-clinic skills at least one day per week. The RN CFT is regularly required to provide direct clinical reproductive health care while adhering to Medical Standards and Guidelines, Clinical Policies and Procedures, and RN Standing Orders.

RESPONSIBILITIES:

Essential Duties

• Create and manage patient follow-up care plans; Consult with Patient Services Leadership to confirm clinical accuracy and appropriateness as needed.
• Maintain ongoing communications with clinicians and other health center staff to ensure continuity of patient care.
• Provide trauma-informed clinical assessment, triage, and education via telephone consultations with PPSO patients.
• Respond to patients who call with questions about results, procedures, referrals, records, and others, as assigned.   
• Monitor and manage database of unassigned/unmatched labs to ensure appropriate follow-up. 
• Follow-up on internal and external patient referrals with accurate documentation. Ensure response to requests occurs in a timely manner. 
• Review and sign off normal/Negative lab results in the EHR; Notify patients of abnormal test results and provide education of condition and treatment or follow-up instructions.
• Educate patients regarding issues related to sexuality, STl's, birth control, pregnancy-options, reproductive health issues, vasectomies, and other interventions.
• Document patient interactions, assessments, interventions, and outcomes in electronic health records (EHR).
• Actively participates in the delivery of reproductive health services, including but not limited to abortion care, medication counseling and dispensing, consenting, and screening.
• Limited ultrasonography performance and gestational dating may be required. In-clinic training is provided.
• Education, screening, and patient assessment for minimal and/or moderate sedation.
• May be expected to administer moderate sedation, provide recovery care and discharge.
• Peri-procedural and post-procedural vitals monitoring and interventions.
• Review and sign charts to confirm compliance with Planned Parenthood protocols and medical standards.
• Provide STI treatments, lab orders, and refills per RN Standing Orders.
• Handle, administer, and waste drugs in compliance with PPSO Pharmaceutical policy and the DEA.
• Assists/performs IV access/medication, injections, immunizations, CLIA waived laboratory tests, RH typing, and phlebotomy.
• Other duties as assigned.

Equity and Culture

QUALIFICATIONS AND EXPERIENCE:

The responsibilities listed below are representative, but not all inclusive of the knowledge, skill, and/or ability necessary to satisfactorily and successfully perform the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Please note that as part of the screening process PPSO will verify license and certification status.

Minimum Required Qualifications

• Requires a valid Oregon State Nursing license.
• Current American Heart Association Basic Life Support (BLS) certification.
• Required to obtain ACLS certification within 6 weeks of hire.
• At least one (1) year experience in Community Health or Reproductive Health.

Preferred Qualifications

• Previous experience with Planned Parenthood affiliates.
• Proficiency in Spanish preferred.
• Knowledge of insurance types.
• Experience reading and interpreting safety rules, operating and maintenance instructions, and policy/procedure manuals.
• Familiarity with the importance of maintaining confidentiality; HIPAA.
• Proficiency with computers including data entry and Microsoft Office.
• Experience with appointment scheduling.

Professional Competencies

Travel & Availability Requirements