Truck Scale Administrator in New Castle, Delaware at ENSTRUCTURE LLC

Job Title: Truck Scale Administrator

Job SummaryThe Truck Scale Administrator is responsible for managing the day-to-day operations of the truck scale system to ensure accurate weight measurements, efficient transaction processing, and exceptional customer service. This role maintains compliance with company policies and applicable regulatory requirements while supporting overall terminal operations.

Key ResponsibilitiesOperate and monitor truck scale systems to accurately weigh inbound and outbound vehicles

Record, verify, and process weight tickets and supporting documentation

Ensure compliance with all local, state, and federal weight regulations

Maintain accurate daily logs, reports, and system records

Coordinate closely with dispatch, warehouse, yard, and operations teams to ensure efficient workflow

Provide professional and courteous service to truck drivers, vendors, and internal personnel

Process cash, credit, and billing transactions, as applicable

Identify and troubleshoot minor system or equipment issues; escalate maintenance needs as required

Maintain cleanliness, organization, and safety of the scale house and surrounding area

Assist with audits, reporting, and inventory reconciliation as needed

Provide operational support during vessel activities as required

QualificationsHigh school diploma or equivalent required; Associate’s degree preferred

Prior experience in logistics, transportation, warehouse operations, or scale operations preferred

Basic knowledge of weight regulations, safety standards, and compliance requirements preferred

Strong attention to detail with a high level of accuracy

Proficiency in Microsoft Office and scale management systems

Excellent communication and customer service skills

Ability to manage multiple tasks in a fast-paced environment

Flexibility to work varied schedules, including evenings, weekends, and holidays

Must possess or be eligible to obtain a TWIC (Transportation Worker Identification Credential)