Accounts Receivable Specialist at Lignetics Inc. – Denver, Colorado

Accounts Receivable Specialist

Location: Broomfield, CO

Why This Role Matters

This isn’t a plug-and-play AR role. We’re looking for someone who can own the cash application process, think critically, and solve problems—especially when it comes to deductions, short payments, and customer discrepancies.

If you’re someone who enjoys digging into issues, working directly with customers, and bringing resolution (not just logging activity), this role gives you the opportunity to make a real impact on cash flow and customer relationships.

What You’ll Own

Cash Application & Accuracy

• Take full ownership of daily cash posting across ACH, wires, lockbox, checks, and credit cards
• Ensure payments are applied quickly and accurately, minimizing unapplied cash
• Investigate and resolve discrepancies without needing step-by-step direction

Deductions & Problem Solving

• Lead the resolution of customer deductions (rebates, promotions, shortages, chargebacks)
• Work directly with customers and through EDI/customer portals to track down answers and close out issues
• Identify patterns and root causes—not just fixing one-off problems

Customer & Account Management

• Act as a key point of contact for customers regarding billing issues and payment questions
• Maintain clean, accurate account records and proactively address inconsistencies
• Partner with Sales, Customer Service, and Operations to resolve issues quickly

Collections & Support

• Support collection efforts with a focus on resolving issues, not just chasing balances
• Assist with invoicing and special billing situations as needed

What Sets You Apart

• You have hands-on experience with high-volume cash applications and know how to keep things clean and moving
• You’re known for your attention to detail—errors don’t slip past you
• You’re a problem solver, not just a processor—you take ownership of issues and see them through
• You’re comfortable navigating customer portals and EDI systems to get answers
• You communicate clearly and professionally, even when working through challenging situations

Experience We Value

• 2+ years in Accounts Receivable or similar role
• Strong experience with cash receipts and payment application
• Experience handling customer deductions/chargebacks in a B2B environment
• Experience with Sage 300 (strongly preferred)
• Proficiency in Excel and accounting systems

What You Can Expect

• A fast-paced environment where your work directly impacts the business
• A team that values accountability, accuracy, and collaboration
• The opportunity to own your role and improve processes—not just follow them

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