Assistant Property Manager in Harwich, Massachusetts at HallKeen

Job Title: Assistant Property Manager

Location: Pine Oaks Village 1, 2, & 3 Harwich, MA 02645

Hours: Full Time / 40 hours per week

Job Description:

HK Management is seeking a motivated and detail-oriented Assistant Manager for a 164-unit affordable elderly housing community (HUD Section 8). The ideal candidate will have experience in the daily operations of an affordable housing community, demonstrate strong customer service skills, and bring a positive, professional approach. A genuine interest in learning, along with the ability to contribute to a collaborative team environment, is essential.

Duties and responsibilities:

Assistant Manager, your primary responsibilities include:

· Provide daily front office support, including answering phones, greeting visitors, and assisting residents with professionalism and strong customer service

· Interview applicants and residents to determine eligibility in accordance with HUD guidelines, and verify income and assets in compliance with all regulatory requirements

· Maintain accurate, well-organized resident files and ensure compliance with Fair Housing regulations and program requirements

· Manage rent collections, enter and track service requests in the property management system, and support general administrative functions

· Coordinate with maintenance to support timely unit readiness, lease-ups, and ongoing property needs

· Assist with annual apartment inspections, ensuring deficiencies are properly documented and addressed

· Provide support to daily property operations as needed, including during times when the Property Manager is unavailable

· Engage in ongoing training opportunities and obtain/maintain relevant certifications to support continued professional growth and compliance

Candidates must be organized, highly detail oriented, should be able to perform and prioritize multiple projects in a busy office; should have effective written and oral communication skills, and a professional and positive solution-based attitude. Must be proficient in Word, Excel and have the ability to use email and internet. Prior experience in property management and/or HUD policies and procedures is a plus along with Real Page/One Site Software.

Benefits:

Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit.