JobTarget Logo

Service & Warranty Coordinator in Fort Myers, Florida at ALLY BUILDING SOLUTIONS

Salary: $19.00 - $21.50/hr
ALLY BUILDING SOLUTIONS
Fort Myers, Florida, 33905, United States
Posted on

Explore Related Opportunities

Customer Service Representatives jobs

Job Description

Ally Building Solutions provides flooring products and quality installation, a full line of window treatments, a wide range of cabinetry options, and design studio solutions to new home builders in greater Orlando, Jacksonville, and Tampa Bay.

We are looking for an experienced Service & Warranty Coordinator to join our team. The Service & Warranty Coordinator manages incoming warranty requests and provides administrative support during the service calls. This includes ordering parts, coordinating scheduling, and acting as the liaison between the Homeowner and Home Manager until requested service / warranty is completed and accepted.

Service & Warranty Coordinator Responsibilities:

  • Schedule service calls with homeowners, coordinate with warranty reps and other trades utilizing Ally Building Solutions provided tools and documents.

  • Utilize Ally systems and scheduling platform to create work orders, manage all scheduling and data input to ensure proper tracking of the work order status.

  • Create and distribute work orders on a daily basis.

  • Accurately identify and perform entry of customer service tickets and material needs into our Operating System (RFMS).

  • Communicate and interact with internal and external supervisors as needed, as well as homeowners and builder warranty reps.

Service & Warranty Coordinator Requirements:

  • Home Building Construction experience strongly preferred.

  • Builder software platform experience, such as RFMS, BuildPro, SupplyPro knowledge preferred.

  • Demonstrated strong organizational skills, with strong attention to detail, time management and prioritization.

  • Strong verbal and written communication, customer service and problem-solving skills

  • Ability to work in fast-paced environment that requires multi-tasking.

  • Solid understanding of Microsoft Office products, especially Outlook and Excel



Job Location

Fort Myers, Florida, 33905, United States

Frequently asked questions about this position

Similar Jobs In Fort Myers, Florida

Hot Job

Customer Service Representative

Ascension FBO Network
Sarasota, Florida
Hot Job

Sales Associate

MassageLuxe Venice
Venice, Florida
New

Beverage Cart Attendant

Palm Aire Country Club at Sarasota
Sarasota, Florida
New

Crew Member

Quality Brand Group
Fort Myers, Florida
New

Crew Member

Quality Brand Group
North Fort Myers, Florida

Apply NowYour application goes straight to the hiring team