Delivery & Installation Associate Full Time/ Hands On at American Sale – Tinley Park, Illinois

American Sale: “Unlock Your Potential: Build Your Career Path with Us!”

At American Sale, we believe in nurturing talent from within, offering a clear path to advancement whether you’re aiming for a commission-based role, a salaried position, or a management career. We offer real life skills that you can carry with you for a life time. You’ll have the chance to collaborate with experienced professionals who will mentor you and help you leverage the latest technology to excel in your role. Our new and promoted managers receive competitive compensation that reflects their experience and achievements. Additionally, we set ambitious yet attainable sales and financial goals for each location, making our commission and bonus structures both appealing and rewarding. Join us and take the next step in your career with a company that values your growth and success.

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Under the direction of the Warehouse General Manager, the Delivery & Installation Associate is responsible for ensuring that merchandise is delivered and installed in a timely, safe, and professional manner. This position works closely with the Delivery Coordinator, warehouse team, sales staff, and customers to ensure a high-quality customer experience. This role involves hands-on work in loading, transporting, delivering, and installing merchandise, while upholding American Sale’s commitment to safety, efficiency, and exceptional service.

Required Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with clean MVR.
• Ability to drive a pickup truck with an attached trailer without the need for additional training.
• Ability to operate warehouse and delivery equipment (e.g., forklifts, stock pickers, pallet jacks).
• Proficiency with delivery paperwork and communication tools (basic computer, comfortable with Apps on cell phones and tablets a plus).

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Deliver and install products such as spas, patio furniture, billiards, and other merchandise according to company procedures.
• Provide outstanding customer service throughout the delivery and installation process.
• Load and unload merchandise from company vehicles using safe handling practices.
• Ensure accurate, damage-free deliveries with proper paperwork and documentation.
• Safely operate trucks, including pickup trucks with attached trailers, without additional training.
• Assist with routing to maximize delivery efficiency and reduce travel gaps.
• Perform site assessments for complex installations as directed.
• Maintain cleanliness and organization of vehicles, delivery areas, and tools.
• Communicate with store and warehouse staff to resolve delivery or product-related concerns.
• Comply with all safety policies and procedures, and use personal protective equipment as required.
• Assist with annual physical inventory and warehouse duties as needed.
• Perform other duties as assigned.

Physical Demands

• Frequent standing, walking, lifting, and bending throughout the shift.
• Ability to lift, push, pull, and carry up to 100 pounds.
• Comfortable working at heights up to 34 feet.
• Dexterity to handle tools, operate machinery, and complete documentation.
• Exposure to potential safety hazards related to pool/spa chemicals and installation equipment.

Schedule & Availability

• Primarily day or evening shifts, with some weekends as needed.

Travel Requirements

Regular travel to customer homes, store locations, and local supply vendors using company vehicles.

Work Environment

This position works in warehouse and customer home environments, with exposure to indoor and outdoor conditions. Noise levels vary and may require protective gear during equipment operation.

Disclaimer

This job description is not intended to cover every task or responsibility required. Duties may change based on business needs.

Getting to Know American Sale

At American Sale, our unwavering mission is to enrich the lives of our customers by providing products that enhance their everyday experiences. Whether it’s creating cherished memories with family and friends or finding moments of relaxation and well-being, we’re here to make every day better.

Our Unique Blend: Selection, Service, and Price

• Selection: We curate a diverse range of products that cater to a home's needs. From outdoor furniture to indoor gaming, pool essentials to holiday decor, and the best Christmas selection in the Midwest.
• Service: Our dedicated team is committed to delivering exceptional service. We listen, empathize, and ensure our customers' satisfaction. The customers’ happiness is our number one priority.
• Price: Quality doesn’t have to break the bank. We offer competitive prices without compromising on excellence.

A Legacy of Family Values

• As a family-owned and operated company spanning six decades, we understand the importance of trust, integrity, and lasting relationships.
• Our commitment to our shoppers extends beyond transactions; it’s about building a community of return customers.

Embracing Change and Innovation

• We thrive on evolution. Trends shift, technology advances, and we adapt. Our passion for innovation keeps us at the forefront of the market.
• From classic favorites to cutting-edge solutions, we’re here to enhance your lifestyle.

More of what we offer

Full time employees qualify for:

• Healthcare, Dental, Vision and various other offerings including 401K with company match
• Blue Cross Blue Shield 360 Discount Program

All Employees Qualify for:

• ADP Life Style Discounts on entrainment, Pet insurance, and more!
• Paid Time off
• Employee Discounts
• Pay as you work options
• We promote from within. Whether you are looking for a commission-based, salary, or management position we can get you there!
• The opportunity to work with seasoned professionals to guide and mentor your career and use the latest technology offered!
• New managers are compensated based on experience level and record of accomplishment.
• Company sets the sales and financial goals for each location – commission and bonus are attainable and appealing.

Remember, your commitment to exceptional service makes a difference in every customer interaction.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

American Sale is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity and inclusion among our teammates are critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.