Operations Manager (KE) in Nairobi, Ucayali at Athena Corporate
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Job Description
At Athena, were building the future of executive supportwhere extraordinary Executive Partners (XPs) become the strategic force behind some of the most ambitious founders, business owners and creators, and leaders on the planet. This is your chance to elevate your career, expand your potential, and do work that meaningfully improves how people live and work.
About the Role
As an Operations Manager (OM), youll lead a high-performing pod of Executive Partners and ensure that every client relationship delivers on the promise of the Athena membership: expanded capacity, sharper execution, and more meaningful lives. This role blends relationship strategy, operational leadership, and coaching to deliver a best-in-class experience for both
Youll support clients who are:
Founders scaling venture-backed startups
Investors and operators running high-performing teams
Public figures and creators with thriving platforms
Leaders balancing big ambitions and full lives
Where Youll Work: The Athena Hub Model
We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our Nairobi Hub, and you must live within 80km to be eligible.
What the Hub unlocks for you:
Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.
What Youll Own
Leadership & Team Performance: Coach and develop a pod of 1015 Executive Partners, ensuring they deliver exceptional outcomes for clients
Client Success & Escalation: Build trust-based relationships with high-impact clients, managing complexity with calm, strategic precision
Operational Excellence: Streamline systems and workflows to enhance performance, reduce friction, and ensure scalability
Growth & Personalization: Understand your clients' business and life goals to help tailor XP support in ways that feel both proprietary and powerful
Performance Management: Drive clarity, accountability, and excellence across every partnership you oversee
Crisis & Conflict Resolution: Navigate tough moments with confidence and careturning challenges into opportunities to deepen trust
Youre a Fit If You...
Communicate with polish, empathy, and discernment across contexts and cultures
Lead with vision and coach with claritybringing out the best in others
Solve problems independently and think proactively at both a strategic and tactical level
Thrive in fast-moving, high-accountability environments
Have experience leading teams, managing client relationships, and driving operational improvement
Are energized by performance data and high standards
Are available full-time and can align to U.S.-based client hours
Have a growth mindset and a genuine desire to help others do their best work and live better lives
Education & Experience Requirements
At least five (5) years of operations and people management experience
At least three (3) years of experience interfacing with foreign stakeholders, preferably American stakeholders.
A police clearance is required for successful candidates and should be readily available once identified for the role.
What Athena Offers
Paid time off, wellness initiatives, and healthcare coverage
Career advancement opportunities in our global organization and ongoing coaching, feedback, and strategic training
Access to our 3,000+ global support network
Metis College: Access a fully sponsored MBA through our exclusive partnership with Woolf University and Oxford.
Why Athena
Athena isnt just a place to work, its a platform to build the career and life youve always wanted.
Our Executive Partners grow alongside some of the worlds most ambitious leaders, learning how they think, operate, and succeed. Youll gain exposure to groundbreaking ideas, elite workflows, and influential networks. The work is dynamic, challenging, and deeply rewarding, with opportunities to contribute meaningfully every day.
We believe your potential is greater than you know, and were here to help you realize it.
From day one, youll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development because we believe in building careers, not just filling roles.
If you're driven to serve remarkable clients, grow your capabilities, and build a future you're proud of, for yourself and the people you care about, you'll find a rare kind of runway here.
Join us and discover what you're truly capable of.