Leasing Admin at Sail – Minneapolis, Minnesota

At SAIL, we know that great teams build great communities—and we're looking for a Leasing Admin who's equal parts organized, proactive, and customer-focused to help keep our leasing engine running at full speed.

This isn't just a paperwork job. You'll be at the center of helping people find home. From managing application flow to reviewing income documents, keeping calendars up-to-date, and ensuring our tech tools like Yardi CRM are humming, you'll play a key role in shaping each prospect's first impression of our communities.

What You'll Be Doing:

• Process rental applications across affordable and market-rate portfolios
• Review applicant documentation: income, student status, vouchers, etc.—with an eagle eye for accuracy
• Communicate directly with applicants to request or clarify missing information
• Monitor Yardi CRM and our Chatbot to ensure prospect follow-ups are prompt, helpful, and correct
• Manage tour calendars—keeping them open, flagging conflicts, and identifying gaps in coverage
• Update property surveys and comp reports every two weeks
• Verify income eligibility using pay stubs, offer letters, and other documents (we'll teach you the details!)
• Prepare leases and confirm key items with applicants—pets, parking, garages, and more
• Jump on the phone as a helpful backup when needed

Why SAIL?

Because we're building something different. We bring operational excellence and legendary customer experience to every property we touch. We work hard, move fast, and lead with heart—and we're always on the lookout for people who want to grow with us.

Ready to join a team that believes great service starts with great people?

Apply now and let's get moving.

*Location: Minneapolis–St. Paul Metro (Predominately a Hybrid Role with WFH capabilities but some on-site meetings and support are required)

You're a Great Fit If You:

• Thrive on organization and love a tidy inbox
• Have solid attention to detail—especially when reviewing documents and data
• Know how to use (or want to learn) tools like Yardi CRM and other platforms
• Can communicate with clarity, kindness, and confidence
• Are curious, proactive, and comfortable juggling a fast-paced workflow
• Believe that every interaction with a prospect or resident is a chance to deliver legendary service
• You enjoy being part of a team, working towards a goal