General Manager at SM Restaurants, Inc – Tampa, Florida

We are seeking a dynamic and experienced General Manager to lead our team in delivering an exceptional hospitality and culinary experience. General Manager responsibilities include but are not limited to formulating overall strategy, managing people, and maintaining adherence to company standards. The ideal candidate will have a proven track record of success in restaurant management, a passion for hospitality and a dedication to exceeding guest expectations. To be successful in this role, you should be a thoughtful leader and a confident decision-maker. You should also have a strong ability for team growth and development while contributing to productivity, overseeing all staff, budgets, and operations of the local business unit.

• Manage all aspects of restaurant operations, including front-of-house, back-of-house, and administrative functions
• Foster a culture of excellence, teamwork, and guest satisfaction among staff members
• Develop and implement strategic plans to drive revenue growth and profitability while maintaining high standards of quality and service
• Recruit, train and develop a talented team of professionals, promoting a positive work environment and professional development opportunities
• Ensure compliance with health, safety, and sanitation regulation, as well as company policies and procedures
• Manage inventory, ordering, and cost control measures to optimize financial performance
• Cultivate relationships with guests, vendors, and community partners to enhance the restaurant’s reputation and market presence
• Knowledge of industry trends, customer preferences and competitive landscape to identify opportunities for innovation
• Coordinate the employee evaluation process and provide continuous feedback
• Prepare regular reports for upper management
• Anticipate and proactively address potential issues; propose solutions to challenges

• At least five years of progressive experience in restaurant management, with at least 3 years in an upscale/casual fine dining establishment
• Proven ability to drive sales, manage budgets, and achieve operational goals in a fast-paced environment
• Exceptional communication, leadership and interpersonal skills with a focus on building relationships and inspiring excellence
• Strong business acumen with a results-oriented mindset
• Knowledge of industry best practices, trends, and regulatory requirements
• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred