Account Receivable Manager in at Navigate Logistics

Fleetgistics is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At Fleetgisticsour focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.

At Fleetgistics, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!

Fleetgistics' Benefits for Full Time positions include:

• 401(K)
• Health Insurance
• Paid Time Off (PTO)
• Paid Holidays

The Accounts Receivable Manager leads end-to-end accounts receivable operations, including billing, cash application, collections, credit risk, month-end close, reporting, process improvement, and team development. This role partners across the organization to strengthen controls, improve working capital, and ensure accurate, timely financial results.

Key Responsibilities

· Lead invoicing, credit and debit memo processing, reserve activities, and administration of the accounts receivable subledger within the ERP system.

· Direct day-to-day accounts receivable operations and establish, implement, and maintain effective policies, procedures, and internal controls across billing, collections, and cash application.

· Monitor compliance with departmental policies, procedures, and goals; identify inefficiencies and design, document, and implement process improvements.

· Lead the monthly accounts receivable close, including reconciliation of the subledger to the general ledger, preparation of month-end schedules, revenue reporting, and internal performance metrics.

· Review collection reports and aging trends, develop collection strategies, and reduce DSO and overdue balances.

· Review delinquent accounts and confirm that appropriate collection efforts have been completed before recommending bad-debt classification.

· Partner with operational leaders and sales teams to reinforce collection guidelines and resolve customer issues promptly.

· Monitor and coordinate the timely resolution of accounts receivable deductions, disputes, and chargebacks.

· Coordinate accounts receivable information requests for year-end and internal audits, ensuring complete and timely responses.

· Analyze trends and initiate corrective actions to accelerate collections, support uninterrupted cash flow, and maximize recovery of amounts due.

· Compile and analyze billing volumes, amounts billed, payments received, outstanding balances, cash trends, and revenue fluctuations; prepare recurring and ad hoc reports to support planning and performance evaluation.

· Oversee the accounting and reconciliation of deferred revenue and unbilled accounts receivable.

· Set team priorities, balance workloads, and ensure employees are trained on applicable policies, procedures, systems, and controls.

· Coach and develop team members, provide timely and constructive feedback, conduct annual performance reviews, and address performance or conduct concerns when necessary.

· Guide employees in researching and resolving complex transactions, account discrepancies, and escalated customer issues.

· Maintain the integrity of customer master data and remain current on accounts receivable, credit, and collections practices.

· Ability to operate effectively in a high-volume transaction environment, balancing speed, accuracy, controls, and competing priorities.

· Continuous-improvement mindset with the ability to identify opportunities for process simplification, standardization, and automation.

Education, Experience, and Skills

· Bachelor’s degree in accounting, business administration, or a related field, plus 5-10 years of relevant experience; an equivalent combination of education and experience may be considered.

· Excellent written and verbal communication skills, with the ability to present complex information clearly to employees, customers, and senior leaders.

· Demonstrated experience leading and developing teams, implementing process improvements, and applying strong analytical and quantitative skills.

· Proven ability to develop practical action plans, manage competing priorities, and drive initiatives through completion.

· Advanced proficiency in ERP systems and Microsoft Excel

· Strong managerial, organizational, and problem-solving skills, with exceptional attention to detail and accuracy. Ability to work effectively in a fast-paced, collaborative environment and communicate with stakeholders at all levels.