General Manager in Hope, Arkansas at Dossani Paradise Management

Welcome to Paradise Quick Stop. We are a Family oriented, well-established organization seeking an experienced General Manager to join our rapidly growing Team!

Are you a dynamic leader with a passion for retail excellence? Join us as a Convenience Store General Manager where your leadership fuels growth! We value proactive managers who excel at fostering teamwork while delivering top-tier customer service. Your expertise will shape the future of our store's success!

Works varied shifts, averaging 50+ hours per week.

Duties

• Supervise all store operations, including sales management, inventory control, merchandising, and cash handling.
• Recruit, interview, and onboard new employees while providing comprehensive employee orientation and ongoing training & development.
• Manage scheduling and shift management to ensure optimal coverage during peak hours and special promotions.
• Oversee purchasing decisions, pricing strategies, and marketing initiatives to maximize sales and profitability.
• Maintain accurate bookkeeping and payroll records while ensuring compliance with company policies and procedures.
• Implement effective inventory management practices to prevent stock shortages or overstock situations.
• Lead and motivate by example when managing POS systems, returns, customer inquiries, phone etiquette and customer service standards.
• Conduct regular team meetings to communicate goals, provide feedback, and motivate staff toward continuous improvement.
• Monitor store cleanliness, organization, and safety protocols to create an inviting shopping environment.
• Handle customer complaints promptly with professionalism to uphold the store's reputation for exceptional service.
• Collaborate with marketing teams on promotional campaigns and merchandising displays that attract customers.
• Ensure compliance with health & safety regulations as well as company policies related to cash handling and security procedures.
• Successfully align store efforts with company goals.

Experience

• Proven management experience in retail environments with a focus on team supervision and sales growth.
• Demonstrated skills in negotiation, employee orientation, interviewing, recruiting, payroll, bookkeeping, inventory management, and cash handling.
• Strong background in retail sales management including POS systems proficiency, pricing strategies, merchandising, stock replenishment, and inventory control.
• Experience supervising staff across shifts with excellent organizational skills and time management abilities.
• Prior GM or management experience in a convenience store or similar retail environment.
• Exceptional communication skills coupled with leadership qualities that inspire teams toward shared success.

Essential Qualifications:

• High school diploma or equivalent required.
• Previous convenience store management experience required. GM experience preferred.
• Successful completion of corporate training program required.
• Prior knowledge and responsibility of Scheduling, Labor Control, Cost of Goods Sold, Inventory Management and Profit and Loss Statements.
• Reliable transportation, a valid driver's license, subject to a background check.
• Exceptional leadership qualities that inspire teams towards shared success.
• Bilingual or multilingual capabilities highly desirable.
• Cultural awareness and sensitivity.
• Honest, Trustworthy, Respectful and Loyal.
• Able to lift 25 pounds and traverse all parts of the restaurant quickly.
• Prolonged periods of standing required.

Benefits Offered:

• Health, Dental, Vision, Life and Supplemental insurance
• Paid Time Off

Must be able to work various shifts, as needed, averaging 50+ hours per week.