INSIDE SALES REPRESENTATIVE at BlackHawk Data LLC – New York, New York

Position Description: Looking for a new career opportunity? Yearning to work at a business where your work will be impactful! Then consider joining our dynamic and mission-driven team at BlackHawk Data, an innovative women-owned technology integrator based in NYC and New Jersey. Blackhawk Data provides solutions for Networking, Cloud, Collaboration, Data Center, Security, -as-a-Service, and Product Fulfillment. Our growing business supports Managed Services for Network Infrastructure, Collaboration, Security, and Desktop solutions, and offers Assessments, Enhanced Maintenance Services, Strategic Planning, and Design & Integration to meet the business needs of our customers.

• Location: New York, NY 10018
• Department: Sales
• Division: Corporate
• Job Status: Full-Time
• Work Shift: 8:30 AM - 5:30 PM

• Minimum of 2-3 years of experience in the VAR/Solutions Provider space, specifically within the IT industry.
• Demonstrated history of success in customer service and support.
• A strong passion for sales with a customer-first mindset, not necessarily carrying a sales quota but driven to earn commission.
• Excellent communication skills and a love for interacting with people.
• Detail-oriented with exceptional follow-up skills.
• Willingness to work hard, including putting in extra hours for additional earnings.
• Education in a relevant field is beneficial but not as crucial as hands-on experience.

• Support Account Managers in managing existing clients and prospects.
• Develop and maintain relationships with manufacturers and distributors.
• Actively participate in weekly sales and commit meetings, contributing to marketing efforts.
• Attend customer meetings both virtually and in-person as required.
• Engage in marketing events, either virtually or in-person.
• Oversee and manage customer relationships on behalf of Account Managers.
• Coordinate with customers for new client onboarding and assist Finance with order issues.
• Work closely with Purchasing to ensure timely placement of client orders.
• Liaise with Vendor Teams regarding order processing.
• Manage all aspects of product and service quoting.
• Register deals with clients and maintain vendor relationships.
• Obtain necessary vendor certifications.
• Place all client orders and communicate order status.
• Collaborate with the Project team on active client projects.
• Work with engineers and solution architects as necessary.
• Assist Account Managers in managing and growing their customer base.
• Achieve growth and gross margin targets within assigned Account Managers.
• Manage negotiated discount structures to ensure customer satisfaction.
• Serve as the primary liaison for customer requirements.
• Attend customer project kickoff meetings.
• Participate in strategic planning sessions with customers and internal team members.
• Develop and maintain robust business relationships internally and externally.
• Make daily critical decisions involving key customer accounts