Administrative Support Representative in Normal, Illinois at Balcones Recycling

Administrative Support Representative

Midwest Fiber dba Balcones Recycling Midwest is a fast growing, regional leader in paper, plastic, single stream recycling and Confidential Onsite Paper Shredding (COPS).

Balcones Recycling is proud to be an equal opportunity employer. We value the diversity of all of our employees, and we are committed to creating a working environment that is built on a foundation of respect and inclusion, where everyone can contribute, advance on merit, and realize their full potential.

We are currently looking for an Administrative Support Representative to join our facility in Normal, IL.

Job Summary

An Administrative Support Representative works closely with Operations and Sales to support them as needed. The ideal candidate will have excellent communication skills, impeccable attention to detail, and have the aptitude for problem solving. The Candidate must also have experience working in an office environment, providing support to coworkers, and performing administrative tasks. Ability to multitask, meet important deadlines, and manage schedules are essential skills for this position.

Major Job Responsibilities

• Office Support: Operations and Sales support, greeting drop off customers, updating accounts, office organization, calendar management, printing routes and running reports for management.
• Customer Service: Answering incoming calls, scheduling customers for service, sending service calendars, sending customer contracts for sales, and responding to customer emails.
• Record Keeping: Maintaining an organized filing system for documents.
• Billing Operations: Reconciling routes, generating invoices, and sending invoices for payment.

Required Skills and Qualifications

• High School diploma or general education degree (GED)
• Must be able to lift/push 50-100 pounds
• Strong written and verbal communication skills
• Exceptional time – management skills and multitasking ability
• Strong ability for learning new software and systems
• Highly proficient with Microsoft products or G-Suite
• Strong organizational skills
• Ability to work independently
• Exceptional customer service skills

Preferred Skills and Qualifications

• College degree or equivalent
• Previous success in an assistant role
• Strong customer focus
• Ability to interpret and apply data
• Motivation to achieve goals and meet deadlines
• Strong collaboration skills
• Ability to embrace change with flexibility

Working conditions/physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand and reach with hands and arms. The employee is frequently required to walk; use hands to finger, handle, or feel; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Additional Comments

Disclaimer: The above statements are statements intended to describe the general nature and level of being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, skills.

With a promote-from-within philosophy and a variety of programs available to support continuous learning, Balcones Recycling offers the opportunity for a rewarding career. We are committed to the ecologically sound and sustainable use of resources and strive to operate in a manner that minimizes waste and protects the environment.

A career with Balcones Recycling provides you with the opportunity to work with an organization whose goal is to be the world’s safest and most responsible recycling company. Our people achieve this by creating a zero-harm workplace, being exemplary members of the communities in which we operate and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits.

Find Out More…

Please visit Balcones Resources - Sustainable Future Through Recycling (balconesrecycling.com) for more information on Balcones Recycling and its commitment to sustainability.

BALCONES RECYCLING IS AN EQUAL OPPORTUNITY EMPLOYER. THE COMPANY DOES NOT DISCRIMINATE WITH REGARD TO RACE, SEX, RELIGION, COLOR, NATIONAL ORIGIN, CITIZENSHIP STATUS, DISABILITY, AGE, MARITAL OR FAMILIAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, VETERAN STATUS, HOUSING STATUS, SOURCE OF INCOME, OR ANY OTHER STATUS PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. THIS APPLIES TO ANY EMPLOYMENT DECISION, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION, AND TRAINING.  QUALIFIED APPLICANTS WITH A DISABILITY IN NEED OF A REASONABLE ACCOMMODATION MAY REQUEST SUCH WITHOUT FEAR OF REPRISAL OR DISCRIMINATION.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Employee Assistance Program
• Life Insurance
• HSA/FSA

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work location/setting:

• In-person