Sales Manager (1) at Smith Group – Lanse, Michigan

Basic Function:
Manages customer growth and maintenance, and exceeds all sales standards

Reporting:
Reports to General Manager and Assistant Manager

Primary Responsibilities:

• Supervises and leads Sales Associates.
• Trains Sales Associates in day to day sales functions and techniques.
• Set specific daily goals to achieve daily sales
• Exceed performance standards for tires, tire service, mechanical service sales and margin.
• Achieve a thorough knowledge of all products, services, warranties and maintenance issues.
• Keep up-to-date through training and vendor publications.
• Keeping sales displays up to date and organized.
• Adhere to Company policies and procedures.
• Handle special orders as requested.
• Maintain a customer tickler file to use as a future sales tool.
• Make customer calls daily.
• Assist other sales or service associates as needed, in an effort to exceed our customer's expectations.
• Ensures marquee is changed weekly with up to date sales etc.
• Help maintain the appearance and cleanliness of the building and perimeter areas.
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking.
• Maintain showroom merchandise.
• Follow all safety practices as outlined in policy and procedures.
• Other duties as assigned

Position Requires:

• A history of successful retail sales experience.
• Exceptional customer service skills and a highly motivated, dynamic personality.
• Strong telephone, verbal and written communication skills.
• Experience in selling tires, tire related services and/or automotive services highly desirable.
• Goal oriented with the ability to meet productivity objectives.
• Ability to work a flexible retail schedule including weekends.
• Must have a valid Driver's License.

Pre-employment:
Satisfactory MVR, job performance reference check

Dress Code:
A neatly pressed COMPANY logo shirt from the approved line.