Business Analyst – GenAI & AI Data Solutions in Tokyo, Tokyo at Axtria, Inc.

Axtria is seeking a Business Analyst to support the growth of its AI & Data practice, with a focus on GenAI-powered solutions for pharma and life sciences clients in Japan and the broader APAC region. You will bridge senior client stakeholders and Axtria's delivery teams — translating business challenges into AI use cases powered by ChatGPT Enterprise, Microsoft Copilot Studio, and AWS Bedrock — and ensuring seamless execution across onsite and offshore teams.

As with delivery teams, BA engagement varies by client platform. Candidates should be comfortable discussing and working across all three.

• Engage directly with senior client stakeholders (VP / C-suite level) in Japanese and English to understand business needs, present GenAI use cases, and drive alignment on AI & data initiatives.
• Document requirements, process flows, and data needs for AI solutions built on ChatGPT Enterprise, Copilot Studio, or AWS Bedrock — depending on client platform.
• Develop business cases, capability roadmaps, and executive-level presentations for GenAI programs within pharma commercial, R&D, and operations functions.
• Act as the primary liaison between onsite client teams in Japan and Axtria's offshore delivery centres — ensuring clarity, quality, and on-time execution.
• Support scoping, acceptance criteria definition, and UAT for AI product features, Copilot Studio assistants, and data solution releases.
• Support ChatGPT Enterprise and Copilot Studio rollouts — including change management, user adoption planning, and governance framework alignment.
• Track program milestones, risks, and escalations; prepare structured status reports and executive dashboards for senior stakeholders.
• Conduct competitive benchmarking and landscape analysis on GenAI adoption trends relevant to pharma and life sciences.

• 2–5 years of experience in business analysis, product analysis, or program coordination in a technology or data-driven environment.
• Business-level or native Japanese (JLPT N2 or above); strong professional English communication and writing skills.
• Practical understanding of GenAI technologies: LLMs, ChatGPT Enterprise, prompt engineering, RAG, AI agents, and responsible AI.
• Working familiarity with at least one of: Microsoft Copilot Studio, ChatGPT Enterprise, or AWS Bedrock — able to discuss use cases, capabilities, and limitations with technical teams and clients.
• Proven ability to engage, communicate, and build trust with senior stakeholders across cultures and geographies.
• Demonstrated experience working effectively in an onsite/offshore delivery model across time zones.
• Proficiency in PowerPoint, Excel, and project tools such as Jira, Confluence, or equivalent.

• Domain knowledge in pharma — commercial operations, sales force analytics, R&D, or medical affairs — is a strong advantage.
• Experience supporting ChatGPT Enterprise or Copilot Studio rollouts, including change management and user adoption.
• Familiarity with AWS data services, Power Platform, or Axtria's AI product suite.
• Experience with agile / scrum delivery methodologies and sprint-based project cadences.
• Prior exposure to data governance, MDM, or Informatica IDMC concepts in a client-facing context.

Axtria is an equal-opportunity employer committed to building diverse AI teams.