Senior Director, Sales (Unity) in United States at Jobgether
NewJob Function: Executive/Management
Jobgether
United States, United States
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Job Description
Senior Director, Sales (Unity)
Accountabilities:
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Vice President of Professional Services in the United States.
This executive-level opportunity is ideal for a strategic and hands-on leader passionate about delivering exceptional customer outcomes in a fast-paced SaaS environment. The role oversees implementation and onboarding operations, ensuring enterprise customers achieve rapid time-to-value through scalable and high-quality delivery processes. You will lead cross-functional initiatives focused on operational excellence, project governance, revenue optimization, and customer satisfaction. Working closely with senior leadership, you will shape best-in-class methodologies, mentor high-performing teams, and improve organizational scalability. This position offers the chance to influence company-wide growth while building a customer-centric services organization grounded in accountability, innovation, and continuous improvement. The environment is collaborative, dynamic, and highly focused on execution excellence.
- Lead and scale the Professional Services and implementation organization, ensuring successful onboarding and delivery of enterprise SaaS projects.
- Develop and standardize project governance frameworks, methodologies, KPIs, SLAs, reporting structures, and implementation best practices.
- Oversee enterprise implementation projects end-to-end, ensuring delivery within scope, budget, timeline, and quality expectations.
- Manage and mentor Technical Project Managers and Program Managers, defining performance metrics and fostering continuous development.
- Drive forecasting accuracy, project margins, revenue realization, and resource allocation planning across the organization.
- Establish scalable staffing and capacity planning models to support rapid business growth and evolving customer needs.
- Ensure proactive risk management, change management, stakeholder communication, and escalation resolution throughout project lifecycles.
- Partner cross-functionally with internal teams and external stakeholders to ensure alignment, operational efficiency, and customer success.
- Lead postmortems, lessons learned sessions, and training initiatives to continuously improve project delivery standards.
- Build and maintain documentation, onboarding frameworks, and operational procedures aligned with organizational policies and service expectations.
- 7+ years of leadership experience managing Professional Services, onboarding, or implementation teams within SaaS environments.
- PMP certification required; Six Sigma or process improvement certifications are strongly preferred.
- Proven expertise leading complex enterprise SaaS and/or on-premise software implementations.
- Strong operational, financial, and strategic planning capabilities with experience managing revenue delivery and utilization metrics.
- Demonstrated success leading cross-functional teams and managing large-scale technical projects in fast-paced environments.
- Excellent communication, stakeholder management, and executive presentation skills.
- Strong knowledge of project governance, risk management, budgeting, resource planning, and implementation methodologies.
- Ability to operate both strategically and hands-on, stepping directly into critical projects when necessary.
- Experience within the Energy & Utilities sector is considered a strong advantage.
- Passion for process optimization, scalable operations, and customer-centric service delivery.
- Fully covered medical, dental, and vision insurance for employees.
- Cost-sharing support for dependent healthcare coverage.
- 401(k) retirement plan with company matching.
- Fully covered short-term and long-term disability insurance.
- Employee Assistance Program (EAP).
- Paid maternity leave and 12 weeks of paid parental leave for birthing parents.
- Paid paternity leave.
- Flexible unlimited PTO policy, subject to manager approval and business needs.
- 12 paid company holidays, including winter recess between December 25 and January 1.
- Free access to an on-site gym for employees located in the Denver area.
- Opportunity to work remotely within the United States in a collaborative and growth-focused environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Job Location
United States, United States
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