DISPATCHER in Wilmington, California at SALSON LOGISTICS INC
Employment Type: Full-TimeExperience Level: NoneMinimum Education: None
SALSON LOGISTICS INC
Wilmington, California, 90744, United States
Posted on
Job Description
Position Description: The Dispatcher is responsible for Dispatching Carriers (LMC’s, employee Drivers, and/or other outside carriers). Ensure that data is timely & accurately entered into the company’s TMS. Maintain communication with the Dispatch/CSR team to verify and resolve customer and/or shipper customer service issues.
• Dispatch LMC’s and employee drivers based on availability.
• Confirm that the LMC and/or employee driver received their dispatches for the next day
• Follow up with LMC’s and/or employee drivers to ensure running on time for pickups or deliveries.
• Maintain dispatch system accuracy and in live status; ensure completed work is updated and cleared properly in the system, including but not limited to proper dates and destinations.
• Keep track of who is present each day, you are to report who arrives late, who leaves early, and the reasons provided by the Carrier as to why they are absent, late, and/or leaving early.
• Monitor and update all load status and/or progress in the dispatch system. You must verify that previously assigned moves have been completed. Once verification has been made, these moves must also be closed out in the system to show delivered.
• Communicate/update Managers/CSRs on daily progress, challenges, changes, issues, and all other matters; to include, daily/shift turnover; sending daily rollover/recap report.
• Reply to emails timely and professionally
• Think “outside the box” and strive to dispatch in such a fashion that extra costs are minimal and the Carrier’s work production is maximized
Other Functions:
• Special projects as requested
• Perform other duties as assigned
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Job Location
Wilmington, California, 90744, United States