Office Manager in Charlotte, North Carolina at Pierson Wireless Corp.

Job Title: Office Manager

Department: Accounting

Reports To: Sr Director Business and Revenue, Administrative Staff

Office Manager Job Description: Join our dynamic team as an Office Manager, where you'll play a crucial role in ensuring our workplace runs smoothly and efficiently. You will lead administrative operations, support our team, and foster a positive and productive work environment. If you're organized, proactive, and thrive in a fast-paced setting, we want to hear from you!

Office Manager Duties and Responsibilities::

• Office Operations:
  • Manage day-to-day office administration and workflows
  • Ensure the office is stocked, organized, and running efficiently
  • Ensure incoming & outgoing mail is current and organized
• Front Desk & Reception:
  • Greet visitors, answer phones, and route inquiries
  • Maintain professional communication with clients and staff
• Administrative Support:
  • Coordinate meetings, calendars, and scheduling
  • Prepare and update documents, spreadsheets, and reports
• Vendor & Facilities Coordination:
  • Liaise with vendors (IT, printing, office supplies, cleaning, maintenance)
  • Track service requests, subscriptions, and office-related expenses
• Purchasing & Inventory:
  • Manage office supplies inventory and restocking
  • Process purchase requests and maintain inventory records
• HR / People Support:
  • Assist with onboarding and basic HR documentation
  • Support employee schedules, leave requests, and general coordination
• Compliance & Records:
  • Maintain organized filing systems (digital and/or paper)
  • Ensure company documentation is stored properly and confidentially
• Process Improvements:
  • Identify gaps in office workflow and recommend improvements
  • Support implementation of new office systems/tools
• Fleet Support:
  • Acquire registration, insurance, and manage maintenance logs for vehicles.
  • Organize and maintain a filing system

Office Manager Supervisory Responsibilities:

• This position does not currently hold any supervisory responsibilities, but will require interaction within the department and with those outside the department and company.

Office Manager Decision-making Responsibilities:

• This job has limited decision-making responsibilities, but initiative and a proactive approach are tantamount.

Office Manager Benefits:

• Competitive compensation
• Medical, Vision, and Dental insurance - EMPLOYER pays 100% of employees' premiums
• FSA/DCFSA Program Eligibility
• 401(k) Retirement Savings with Employer Match - eligible after 90 days
• EMPLOYER provided Short-term / Long-term disability, Life insurance, and Accidental Death & Dismemberment - eligible after 1 year
• EMPLOYER Health & Wellness Program
• Meal stipend while traveling
• Paid Travel Time
• Paid Training/Certifications
• Paid Vacation
• Paid Sick Leave
• Paid Holidays

Office Manager Qualifications:

• Required:
  • Experience: 2+ years in office administration, office management, or a similar role
  • Education: Bachelor's degree in Business Administration or related field
  • Strong organizational and multitasking skills
  • Proficiency in Microsoft Office / Google Workspace
  • Experience with office systems, vendor management, and scheduling tools
  • Professional communication skills (written and verbal)
• Preferred:
  • Experience supporting multiple departments and executives
  • Familiarity with basic HR operations and onboarding workflows
  • Prior experience with tools such as Google Workspace and QuickBooks

Office Manager Competencies:

• Analytical Skills
  • Identifies and resolves problems.
  • Demonstrates attention to detail.
  • Demonstrates intermediate math aptitude.
  • Composes thorough and detailed written technical documentation, procedures, manuals, etc.
• Communication Skills
  • Writes clearly and informatively. Edits work for spelling and grammar.
  • Enjoys a transparent work environment and is comfortable communicating with on-site and remote employees.
  • Updates daily status on tasks performed and priorities.
• Time Management Skills
  • Demonstrates follow-up skills.
  • Provides timely and professional support to all internal/external customers.
  • Prioritizes regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established time frame.
• Basic Computer Skills
  • Quickly learns and achieves proficiency in new software applications as needed.
  • Demonstrates ability to create formulas in MS Excel; run queries in company software applications.
• Other
  • Excellent attention to detail
  • Ability to prioritize and meet deadlines
  • Discretion and confidentiality
  • Customer-service mindset
  • Problem-solving and initiative

Office Manager Physical Demands and Work Environment:

• Workspace
  • Office / cubicle workspace with moderate noise level.
  • This is a dog-friendly work environment.
  • Business casual dress policy.
• Hours of Work/Travel
  • Occasional extended hours, including weekends.
• Physical Activity
  • Work is primarily sedentary and is performed in an office environment, and requires the ability to operate standard office equipment and keyboards

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.