AI Automation Engineer in Markham, Ontario at Pacific Smoke International Inc

Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without people who build, design, and support it. We’re looking for an AI Automation Engineer to join our scaling organization.

What’s important to us:

We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Ownership, Teamwork.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned AI Automation Engineer to join in our ITS team. Take part in joining an exciting career in a booming industry!

Overview:

We are seeking an AI Automation Engineer to design, develop, and implement AI-powered automation solutions that improve operational efficiency and decision-making across the organization.

This role will focus on building AI agents, integrating large language models (LLMs), and automating business workflows by connecting AI technologies with existing enterprise systems such as ERP platforms, integration tools, and internal applications.

The ideal candidate combines software engineering, AI application development, and process automation expertise to transform business workflows through intelligent automation.

Key Responsibilities:

AI Agent Development

Design and implement AI agents to automate operational and knowledge-based tasks.Integrate large language models (LLMs) into internal tools and workflows.Build conversational and task-oriented AI assistants for internal teams.

Workflow Automation

Identify opportunities to automate business processes using AI and workflow automation tools.Develop automation pipelines that connect AI agents with enterprise systems.Improve operational efficiency through intelligent automation and decision-support systems.

System Integration

Integrate AI capabilities with enterprise platforms such as:ERP systemsCRM systemslogistics platformsdata warehouses

Data & Knowledge Integration

Implement retrieval-augmented generation (RAG) solutions to enable AI agents to access internal knowledge bases.Manage structured and unstructured data sources used by AI applications.Build vector databases or knowledge repositories for AI search and reasoning.

Automation Framework Development

Design scalable AI automation frameworks and reusable components.Build internal tools that allow teams to deploy AI-powered workflows efficiently.Ensure automation solutions are reliable, secure, and maintainable.

Collaboration

Work closely with product teams, operations teams, and leadership to identify high-value AI use cases.Provide technical guidance on AI capabilities and limitations.Contribute to AI strategy and roadmap development.

Qualifications:

5+ years of hands-on software engineering experience2+ years of experience implementing automation or workflow solutions1–2 years of practical experience working with AI/LLM technologies such as OpenAI, LangChain, or similar frameworksExperience building API integrations between multiple systemsExperience designing automation pipelines or intelligent workflows

Technical Skills

Programming

Strong proficiency in Python or Node.jsExperience building API-driven services and integrations

AI / LLM Technologies

Experience working with:OpenAI / Anthropic APIsLangChain or LlamaIndexPrompt engineeringRetrieval-Augmented Generation (RAG)

Data & Knowledge Systems

Experience with:SQL and data pipelinesvector databases (Pinecone, Weaviate, FAISS, etc.)document retrieval systems

Cloud & Infrastructure

Experience with at least one cloud platform:

AzureAWSGoogle Cloud

Knowledge of:

containerization (Docker)serverless architecturescalable microservices

Success Measures:

Success in this role will be measured by:

number of automation solutions deployedreduction in manual processesoperational efficiency improvementsadoption of AI tools across teamsreliability and scalability of AI systems

What you can expect from Pacific Smoke International:

At our company, we strive to provide our team members with the best possible support. Here is an overview of the current benefits and perks we offer:

A total compensation package that includes group benefits program starting from day 1 of joining and year-end performance bonusOngoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential Three weeks of VacationAwards for top performers and employee tenureA unique opportunity to build, grow and leave your impact on the industryTo work with a group of people who are humble, supportive, and care about our customersProduct at distributor pricing to all employees Company eventsEAP (Employee Assistance Program) Program

If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.

While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.

Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.