Event Supervisor / House Manager in Muskegon, Michigan at Community Foundation for Muskegon County

Job Summary: The Frauenthal Center is seeking a take-charge professional to oversee private and public events in a fast-paced environment. The candidate must be able to anticipate client needs and provide outstanding customer service. As an Event Supervisor/ House Manager, attention to detail and the ability to build positive relationships with guests and clients are a must. This job requires excellent interpersonal skills and high expectations for quality.
This is a part-time hourly position with a starting wage of $17/hour—varied hours; days, nights, and weekends.
Essential Functions:
Provide all guests with a positive impression of the Frauenthal Center by offering superior, individualized guest service. Responsibilities will include:
1. Problem-solve by addressing any issues that may arise
2. Supervision of bartenders, concessionaires, and volunteers
3. Serve as the primary contact point for clients, vendors, and part-time staff
members
4. Complete detailed reports concerning how the event went
5. Play an active role as timekeeper of the schedule/timeline
6. Handle cash responsibly and accurately
7. Participate in financial reconciliations
8. All other jobs/duties assigned by Frauenthal administrative staff
Knowledge, Skills, and Abilities
• Our ideal candidate will possess:
o Responsible and accurate cash handling
o Excellent communication skills
o Flexibility and ability to prioritize
o Attention to detail and strong follow-through skills
o Ability to work both independently and in a team-based environment
o 2 years exceptional customer service
o Supports the mission, vision, and strategic goals of the Frauenthal Center and
Community Foundation for Muskegon County to serve both internal and external customers
o Follows and supports Frauenthal Center policies and procedures
o Embraces and supports the Frauenthal Center and Community Foundation philosophies related to diversity, inclusiveness, anti-racism, and equity
o Conducts self in a professional manner and represents the organization well
o Always maintains appropriate professional appearance
o Maintains confidentiality