Controller in Los Angeles, California at QueensCare

About QueensCare

As a faith-based organization, QueensCare provides, directly and in collaboration with others, accessible quality healthcare for low-income individuals and families residing in Los Angeles County.

QueensCare is a 501 (c)(3) nonprofit organization originally founded by the Franciscan Sisters of Sacred Heart, whose mission of compassion and accessible healthcare continues today. QueensCare provides screening, treatment, education, and preventive and direct care to Los Angeles area residents in need. Beyond that, we also give charitable grants to other non-profits making a difference in the City of Angels and fund scholarships for those entering medical fields with an interest in working in underserved communities.

SUMMARY

The Controller is responsible for overseeing accounting operations and financial reporting activities for QueensCare, QueensCare Health Alliance, and other affiliated entities. Reporting to the Chief Financial Officer (CFO), the Controller ensures the integrity, accuracy, and completeness of financial records and reporting in accordance with generally accepted accounting principles (GAAP), internal controls, and organizational policies.

The Controller manages the day-to-day accounting functions of the organization, including general ledger oversight, cash management operations, month-end and year-end close processes, account reconciliations, consolidations, financial reporting, audit coordination, coordinating and supporting the annual operating and capital budgets, and regulatory compliance. This role supervises accounting staff and supports the development and implementation of accounting policies, procedures, and process improvements that strengthen operational efficiency and financial transparency across multiple entities and reporting structures.

The Controller serves as a key member of the Finance team and collaborates closely with leadership and operational departments to support organizational objectives, maintain strong internal controls, and ensure timely and accurate financial information for management, Board reporting, audits, and external filings.

ESSENTIAL JOB RESPONSIBILITIES

• Oversees daily accounting operations for QueensCare, QueensCare Health Alliance, and affiliated entities, including general ledger, accounts payable, cash management, fixed assets, and financial reporting activities.
• Supervises accounting staff, including assigning work, providing training and guidance, monitoring performance, and supporting professional development.
• Oversees and directs month-end and year-end close processes to ensure timely, accurate, and complete financial reporting.
• Reviews journal entries, reconciliations, supporting schedules, and financial statements for accuracy and compliance with GAAP and organizational policies.
• Maintains and oversees consolidated financial reporting across multiple entities and affiliated organizations.
• Prepares and reviews financial statements, management reports, and supporting schedules for leadership, Board committees, audits, and regulatory filings.
• Oversees account reconciliations, investigates variances and discrepancies, and ensures timely resolution of outstanding items.
• Supports the annual audit process by coordinating schedules, documentation, and auditor requests.
• Assists with preparation of Forms 990 and other tax filings in coordination with external consultants and auditors.
• Oversees day-to-day cash management activities for QueensCare and affiliated entities, including cash flow monitoring, liquidity tracking, and preparation of cash flow statements and related reporting for the corporate entities.
• Supports the annual budgeting process and assists with financial analysis, forecasting, and reporting activities.
• Develops, implements, and maintains accounting policies, procedures, and internal controls to strengthen operational effectiveness and safeguard organizational assets.
• Identifies opportunities for process improvement, automation, standardization, and enhanced financial reporting capabilities.
• Ensures compliance with applicable accounting standards, regulatory requirements, grant restrictions, and organizational policies.
• Collaborates with leadership and operational departments to support financial planning, reporting, and organizational initiatives.
• Maintains accurate accounting records and supporting documentation in accordance with record retention policies and audit standards.
• Uses discretion and sound judgment in handling confidential and sensitive financial information.
• Contributes to team effort by accomplishing related results and performing other duties as assigned.

Policies and Performance:

• Supports and implements the organization’s mission, vision, and values.
• Performs all job functions in an ethical, professional, and courteous manner while exercising sound judgment and discretion.
• Fosters and promotes a culture of service excellence, accountability, collaboration, and continuous improvement.
• Understands and adheres to organizational policies and procedures in the performance of work duties.
• Supports administrative decisions and adapts positively to organizational and operational changes.
• Demonstrates leadership, professionalism, and accountability in all interactions with staff, leadership, vendors, auditors, and external partners.
• Expected to uphold organizational standards of professionalism, accountability, ethics, and integrity, while fostering a respectful and high-performing work environment.
• Responsibilities include providing ongoing coaching and performance feedback, addressing performance or conduct concerns in a timely manner, and utilizing progressive counseling, when appropriate, to support employee accountability and development.

QUALIFICATIONS

EDUCATION:

• Bachelor’s degree from a 4-year college or university in Accounting, Finance, or related field required
• CPA license (active) is required.

EXPERIENCE:

• Minimum of 5–7 years of progressive accounting experience, including financial reporting, general ledger management, reconciliations, and month-end close activities.
• Minimum of 2–3 years of supervisory or management experience overseeing accounting staff and operations.
• Experience supporting audits and preparing schedules and documentation for internal and external reporting requirements.
• Experience in nonprofit accounting, healthcare, foundations, or multi-entity organizations strongly preferred.
• Experience with consolidations, intercompany transactions, and affiliated entity reporting preferred.
• Experience supporting budgeting, forecasting, and financial analysis activities preferred.

KNOWLEDGE:

• Strong knowledge of GAAP, nonprofit accounting principles, internal controls, and financial reporting standards.
• Knowledge of financial statement preparation, audit processes, and regulatory reporting requirements.
• Experience with ERP/accounting systems such as NetSuite, Sage, Oracle, or similar platforms preferred.
• Maintains professional and technical knowledge through continuing education, professional development, and industry engagement.

SKILLS:

• Demonstrates advanced knowledge of accounting principles, financial operations, and reporting practices.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail and accuracy.
• Ability to prioritize multiple responsibilities and meet deadlines in a dynamic environment.
• Demonstrates sound judgment and ability to analyze financial information and resolve complex accounting issues.
• Advanced proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, Teams, and accounting systems.
• Excellent written and verbal communication skills with the ability to effectively communicate financial information to diverse audiences.
• Demonstrates leadership, professionalism, and the ability to build collaborative working relationships across departments and organizational levels.
• Ability to maintain confidentiality and exercise discretion when handling sensitive financial and organizational information.
• Ability to organize and prioritize work with limited supervision while ensuring high-quality results.

ADDITIONAL REQUIREMENTS:

• Ability to work on-site as scheduled and meet deadlines during peak cycles (month-end/year-end close, audits, budget season).
• ·Successful completion of pre-employment screening requirements as permitted by law (e.g., background check and verification of education/credentials).
• Ability to obtain and maintain access to required systems and tools, including secure financial systems, shared drives, and multi-factor authentication.
• Commitment to comply with organizational policies, internal controls, record retention requirements, and applicable laws and regulations.