Legal Operations Director in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Legal Operations Director in the United States.
This is an exceptional opportunity for a strategic and tech-savvy legal operations leader to build and scale a modern legal function within a rapidly growing enterprise environment. In this role, you will design operational frameworks, implement scalable legal workflows, and drive cross-functional alignment across legal, finance, sales, procurement, security, and product teams. You will play a foundational role in shaping how legal services are delivered by combining operational excellence, AI-enabled technologies, and process innovation. The position offers significant ownership, visibility, and the ability to influence both legal strategy and broader business operations. Ideal candidates are highly collaborative, data-driven, and energized by creating structure in fast-paced, evolving organizations. This role blends strategic leadership, legal technology expertise, and operational transformation within a dynamic and growth-focused culture.
- Build and lead the Legal Operations function, creating scalable systems, processes, and operational strategies that support long-term organizational growth.
- Partner closely with legal leadership to drive strategic planning, operational alignment, budgeting, and quarterly business planning initiatives.
- Serve as the primary owner and administrator of legal technology platforms, including contract lifecycle management systems, workflow automation tools, and AI-enabled legal solutions.
- Design and optimize legal intake, matter management, ticketing, triage, and self-service workflows to improve operational efficiency and service delivery.
- Develop and maintain legal knowledge repositories, templates, playbooks, process documentation, and self-service legal resources.
- Evaluate and implement new legal technologies, automation platforms, analytics tools, and workflow solutions that improve visibility, scalability, and operational effectiveness.
- Define, track, and report on legal operations KPIs including throughput, cycle times, backlog management, service levels, and operational risk metrics.
- Lead organizational change management initiatives related to new systems, processes, and workflow improvements, including communication, training, and adoption strategies.
- Manage vendor relationships, legal technology providers, outside counsel, and alternative legal service providers while optimizing costs and operational performance.
- Partner with Finance and leadership teams to oversee legal department budgets, forecasting, spend management, and financial operations.
- Support strategic transactions, including virtual data room management and operational support for mergers, acquisitions, financings, and other corporate initiatives.
- 8+ years of Legal Operations experience within high-growth technology, SaaS, professional services, or tech-enabled organizations.
- Prior experience building or scaling legal operations functions and leading operational transformation initiatives.
- Strong hands-on expertise implementing and optimizing contract lifecycle management platforms such as Ironclad or similar systems.
- Experience with legal intake systems, matter management platforms, e-billing, outside counsel management, or legal analytics tools.
- Familiarity with AI-enabled legal workflows, automation technologies, and modern legal operations practices.
- Strong analytical and operational capabilities with experience developing KPIs, dashboards, reporting frameworks, and data-driven process improvements.
- Proven success leading cross-functional initiatives and organizational change management efforts in fast-paced environments.
- Excellent communication, executive presence, stakeholder management, and collaboration skills.
- Ability to operate effectively in ambiguous, rapidly evolving environments with a continuous improvement mindset.
- Strong process-building skills with experience creating scalable workflows, templates, playbooks, and operational documentation.
- Experience partnering closely with Sales, Procurement, Finance, Security, Product, People Operations, and executive leadership teams.
- Project management certifications such as PMP, PRINCE2, or similar are considered a plus.
- Experience supporting distributed or global legal teams is preferred.
- Competitive compensation package including base salary, equity, and comprehensive benefits.
- Base salary range of $140,000 – $170,000 USD depending on experience, skills, and location.
- Flexible remote-first work environment with optional office collaboration opportunities.
- Comprehensive medical, dental, and vision coverage for employees and eligible family members.
- Mental wellness support and life insurance coverage.
- Fertility assistance and growing family support programs.
- Flexible paid time off in addition to company-paid holidays.
- Paid family leave, medical leave, and bereavement leave policies.
- Retirement savings plans.
- Home office and technology setup allowance.
- Annual professional development stipend and learning opportunities.
- Collaborative culture focused on innovation, ownership, transparency, and continuous improvement.