Delivery Office Associate in Parma, Ohio at Pride Delivery and Installation

Position Summary: The Delivery Check-In Associate handles the delivery check-in process, routine clerical work, answers phones, files, and handles data entry. Supports the work of Corporate Operations staff.

Essential Functions:
• Follows all processes as communicated by the Corporate office related to the delivery check-in process.
• Verifies delivery completion.
• Monitors delivery completion and related compliance requirements.
• Proactively monitors delivery scheduled and reschedules stops per directives.
• Handles closing emails for locations.
• Maintains contact with Operations Managers to apprise of truck/delivery status throughout the evening.
• Responsible for handling routine clerical work relative to the overall general office operation.
• Maintains systems/software as needed or directed.
• Responsible for daily and/or routine review of delivery numbers as directed.
• Answers phones, handles/routes calls. All location phones are routed to Delivery Check-In upon facility evening closure.
• Handles paperwork filing.
• Handles daily data entry.
• Handles customer inquiries, resolves or directs as needed.
• All other duties as assigned.

Competencies:
• Must be a quick learner, able to learn new software programs quickly.
• Must be a self-starter, self-motivated to learn more and expand skillset.
• Must have good communication skills with the ability to communicate with customers, managers, and employees on all levels.
• Must have the ability to prioritize and be aware of things need to be done.
• Must have the ability to perform all tasks listed in the job description.
• Must have a math aptitude.
• Must be highly organized and have an attention to detail.