Inbound Mail Specialist-Level II- On Call in Grand Rapids, Michigan at Our Daily Bread Ministries

On-Call | On-Site – Grand Rapids, MI

Are you detail-oriented, dependable, and passionate about supporting a mission that impacts lives globally? At Our Daily Bread Ministries, we are a global, mission-driven organization committed to helping people engage with God’s Word.

As the Inbound Mail Specialist—Level 2, you will play a vital role in ensuring the accurate and timely processing of incoming mail, donations, and orders. Your work supports the ministry’s ability to steward resources faithfully and serve constituents around the world through secure and efficient mail processing operations.

• Open, extract, and scan all incoming mail using specialized mail extraction and scanning equipment.
• Acquire and maintain proficiency in MAVRO and OPEX software systems.
• Accurately record and process donation and order information.
• Perform manual verification of contributions, including checks, account numbers, product codes, event codes, and order details.
• Prepare, reconcile, and secure cash and check deposits in accordance with established procedures.
• Deliver deposits to the bank as needed.
• Troubleshoot mail processing equipment and perform routine maintenance to ensure efficient operations.
• Support internal mail distribution throughout the organization.
• Collaborate with pre-processing, mail processing, and maintenance teams to maintain workflow efficiency.
• Maintain strict confidentiality of donor, customer, and financial information.
• Follow established quality, security, and processing standards to ensure accuracy and compliance.

• High school diploma or GED required.
• Previous experience in a manufacturing, production, warehouse, print, or mail-processing environment is preferred but not required.
• Strong attention to detail and mathematical skills with a focus on accuracy.
• Experience using computers and Microsoft Office applications, including Windows and Excel.
• Ability to learn and utilize specialized systems such as MAVRO and OPEX.
• Mechanical aptitude and ability to perform basic equipment maintenance and troubleshooting.
• Strong organizational, teamwork, and communication skills.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.
• Ability to perform repetitive tasks with consistency and focus.

• A mature Christian faith and passion for global Bible engagement and discipleship.
• Commitment to the ministry’s mission, values, and Statement of Faith.
• A life consistent with biblical principles, including a commitment to Bible engagement and ongoing spiritual growth.
• A desire to serve as part of a Christ-centered ministry impacting people worldwide.

Play a vital role in stewarding donations and resources that help advance global Bible engagement and discipleship.

Work in a faith-based, collaborative environment grounded in Scripture and dedicated to serving others.

Support ministry operations behind the scenes and help ensure the accurate processing of resources that fuel life-changing outreach around the world.

Join a dedicated team that values excellence, integrity, collaboration, and faithful stewardship.

Serve with purpose. Make an impact. Help people around the world engage with God's Word.