Assistant Events Manager in Denver, Colorado at LAZ Parking Midwest, LLC

Assistant Event Manager

Denver, CO | $26.00/hour | Shift: 9:00 AM5:00 PM

The Spirit of the Position

The Assistant Event Manager plays an important leadership role in delivering organized, safe, and welcoming parking operations for events. In this position, you will oversee event parking facilities and front-line staff, including cashiers, parking attendants, and traffic personnel. You will help ensure each event runs efficiently from setup through closeout while providing a high level of service to guests, clients, and employees.

This role is ideal for a reliable, hands-on leader who can stay calm in a fast-paced environment, communicate clearly, make sound decisions independently, and step in wherever needed. The Assistant Event Manager reports directly to the Event Manager.

What We Offer

• Competitive pay of $26.00 per hour
• Consistent daytime shift: 9:00 AM5:00 PM
• Complimentary parking at LAZ-operated parking garages for all employees while on the clock!
• Opportunity to build leadership experiencewithin a growing parking and event operations company

Principal Job Duties

• Supervise event parking operations, assigned parking facilities, and front-line event staff during scheduled events.
• Lead, coach, train, and support cashiers, parking attendants, and other event personnel to ensure a professional and consistent guest experience.
• Understand and enforce all relevant standard operating procedures for supervisors, cashiers, and parking attendants.
• Ensure employees understand their responsibilities, safety expectations, cash-handling procedures, customer-service standards, and traffic-flow plans.
• Provide refresher training and real-time coaching when needed to maintain operational standards.
• Direct vehicle and pedestrian traffic within parking facilities to support safe, efficient ingress and egress.
• Communicate closely with the Event Manager, venue representatives, traffic control teams, and event staff before, during, and after events.
• Assist with event setup and breakdown, including placing, moving, retrieving, and organizing equipment such as cones, barricades, signs, radios, and payment equipment.
• Handle, secure, reconcile, and safeguard cash and other payment-related materials for assigned events, when required.
• Monitor parking facilities for safety concerns, customer issues, equipment needs, staffing gaps, and operational disruptions.
• Respond professionally to customer concerns and help resolve issues quickly while maintaining a positive guest experience.
• Complete required reports, shift notes, cash documentation, and incident documentation accurately and on time.
• Work independently and make timely decisions in the field when management is not immediately available.
• Support additional parking, event, and operational duties as assigned.

Qualifications

• High school diploma or GED required.
• Valid drivers license required.
• Previous leadership, parking, hospitality, customer service, event operations, or cash-handling experience is preferred.
• Parking industry experience is a plus but is not required; training will be provided.
• Comfortable working outdoors and in a fast-paced event environment.

Skills and Abilities

• Strong leadership, team-building, and interpersonal skills.
• Ability to communicate professionally and effectively with customers, clients, and employees from diverse backgrounds.
• Sound judgment and confidence making independent decisions while remaining consistent with company procedures.
• Ability to stay organized, maintain urgency, and adapt to changing event needs.
• Strong customer-service mindset and ability to de-escalate concerns professionally.
• Dependable, detail-oriented, and able to work with minimal supervision.
• Ability to read, write, speak, and understand English.
• Willingness to seek improvement, take initiative, and contribute ideas that improve operations and guest service.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions.
• Ability to lift, push, and pull at least 50 pounds.
• Ability to safely move and set up event equipment, including cones, barricades, signs, and related materials.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

FLSA Status: Non-Exempt

LAZ Parking is an Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.