Sr Specialist,CustomerInvtnCtr in Boca Raton, Florida at Canon Virginia Inc

Sr Specialist,CustomerInvtnCtr

US-FL-Boca Raton

Job ID: 34650
Type: Full-Time
# of Openings: 1
Category: Product Support
Boca Raton/Ft. Lauderdale, FL

About the Role

The Customer Innovation Center Advisor is responsible for producing high-quality print samples and managing color workflows across multiple print technologies. This role supports customer demonstrations, print production, color management, and technical consulting activities while serving as a key resource for sales, marketing, and customer support teams.

The ideal candidate has strong experience in print production, color management, digital workflows, and customer-facing environments.

This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities.

Your Impact

Produce high-quality print samples for customer demonstrations, portfolios, and marketing projects.
Operate production printing equipment in continuous-feed and sheetfed environments.
Assess media quality through linearization, robustness testing, and ICC profile creation.
Load media, configure printer settings, and optimize print and color workflows.
Select appropriate media based on application requirements, including weight, finish, opacity, coatings, and brightness.
Ensure consistent print quality through calibration, color management, and device matching.
Troubleshoot color, print quality, and workflow issues, including customer sample matching.
Create and correct impositions and production layouts.
Prepare production files using Adobe Creative Suite, Enfocus PitStop, and RIP workflow systems.
Maintain expertise in CMYK process printing and print production standards.
Lead customer demonstrations, technical presentations, and product launch activities.
Support pre-sales and post-sales customer engagements, including workflow, media, and print quality consultations.
Collaborate with product managers, sales teams, and marketing on technical and media strategies.
Mentor and train new hires within the proposed organizational structure.
Create media evaluation reports and color profiles for customer and product use

Color Specific:
- Responsible for advanced ICC Profiling and device matching.
- Assist customers with application on-boarding activities to increase print volumes.
- Cross divisional support of complex color management issues.

About You: The Skills & Expertise You Bring

Bachelor’s degree or equivalent experience preferred.
8–10 years of experience in production printing, Color management, prepress workflows, Customer-facing print environments
Experience supporting production print solutions preferred.
Experience with ICC profiling, device calibration and color matching and four- color process printing
Knowledge of print technologies Offset, Toner and Inkjet
Proficiency with Adobe Creative Suite, Enfocus PitStop, RIP workflow software, Print server platforms
Understanding of print file formats and production workflows.

- Must be able to lift heavy paper cartons up to 50lbs. and move rolls of paper.

We are providing the anticipated base salary range for this role: $76,150-114,040. annually

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

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