Assistant Store Manager in Lansing, Michigan at Coffee Capital and Development

We are looking for a leader with an outgoing, energetic, positive, and friendly personality for the Assistant Manager position at our newest drive-thru only store! As a leader, you’ll help develop the culture in your store using our core values of integrity, love, humility, and courage as a guide. If coffee is new to you, don’t worry. We’ll teach you everything you need to know about leading a coffee store!

Hours: 40 per week

Benefits:

• $20-21 per hour, based on experience
• Competitive Bonus Program
• Free Specialty Beverage/Meal during shift
• Paid Time Off
• Flexible Schedule
• Room to grow with many new locations under development

The Assistant Manager is responsible for directing an efficient workflow and assisting the General Manager in a variety of store operations duties. This position serves as a role model to the baristas and as the team leader when the Store Manager is unavailable.

Responsibilities:

• Ensure Scooter’s “Amazing” customer experience by executing brand beverage recipes and techniques
• Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
• Assist the GM in onboarding and training new team members
• Develop effective working relationships with team members
• Proactively seek opportunities to increase individual and team sales
• Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
• Ensure team members follow all health, safety, and sanitation guidelines
• Serve as a keyholder, following all opening and closing procedures
• Demonstrate punctuality, dependability, and adaptability
• Assist Store Manager with administrative duties
• Assist with the management of labor, food, and other controllable costs within budget guidelines

Requirements:

• Passion for people
• Excellent communication
• Energetic, fast-paced, flexible work style
• Ability to work cooperatively in a team environment
• Strong problem-solving, multi-tasking, and administrative skills
• Ability to anticipate and respond to customer needs

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.