Fairfield Inn & Suites Abilene - Front Desk Agent in Abilene, Texas at Aimbridge Hospitality

Fairfield Inn & Suites Abilene - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Our Marriott hotel is centrally located in the heart of Abilene's commercial district, offering guests easy access to Dyess Air Force Base, McMurry University, Abilene Christian University and Hardin-Simmons University. We are only minutes from the Taylor County Expo Center and Abilene Civic Center, and within walking distance to The Mall of Abilene & several nearby restaurants. We cater to the corporate business traveler with free wireless Internet access throughout the hotel, large spacious in-room work areas, an indoor pool, 24-hour fitness facility and a business center. At the Fairfield Inn & Suites Abilene, our guests are our #1 priority.

Application deadline for Colorado positions: