Sales Manager in San Antonio, Texas at Zachry

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

Position Overview

The Sales Manager is responsible for generating hotel revenue through proactive sales efforts, account management, and relationship building. This role focuses on selling guest rooms, meeting space, and hotel services while working collaboratively with internal departments to ensure successful booking, coordination, and execution of business within a full-service hotel environment.

What You'll Do

Sales & Business Development

• Proactively solicit new business through sales calls, networking, and prospecting activities.
• Develop and maintain a strong pipeline of transient, group, and/or corporate business as assigned.
• Respond to inquiries and RFPs in a timely and professional manner.
• Conduct client site inspections and hotel tours.

Account Management & Client Relations

• Build and maintain strong relationships with assigned accounts and clients.
• Manage key accounts to ensure repeat and referral business.
• Understand client needs and recommend appropriate hotel services and solutions.
• Provide ongoing communication and follow-up to ensure client satisfaction.

Contracting & Revenue Optimization

• Negotiate rates, terms, and contracts in accordance with hotel guidelines.
• Prepare and manage contracts, proposals, and booking documentation.
• Coordinate room blocks, meeting space, and billing instructions accurately.
• Partner with Revenue Management to optimize pricing and availability.

Internal Coordination & Execution Support

• Coordinate closely with Catering, Conference Services, Front Office, and Operations teams.
• Ensure accurate handoff of booked business to execution teams.
• Participate in pre-event meetings and internal planning sessions as needed.
• Address client concerns and resolve issues promptly and professionally.

Reporting & Performance Tracking

• Achieve assigned sales goals and revenue targets.
• Track sales activity, booking pace, and account performance.
• Prepare sales reports and forecasts as requested.
• Maintain accurate records in CRM and sales systems.

Market Awareness & Representation

• Stay informed on market trends, competitor activity, and industry developments.
• Participate in sales calls, trade shows, and networking events.
• Represent the hotel professionally within the local and regional market.

Additional Responsibilities

• Ensure compliance with hotel policies, brand standards, and sales procedures.
• Support special projects and initiatives as assigned.
• Perform other duties as assigned to support hotel operations.
• Maintain reliable and consistent attendance as an essential function of the job.

What You'll Bring

Required Education & Experience

• High School Diploma or equivalent required.

Preferred Education & Experience

• Hotel or hospitality sales experience preferred.
• Experience selling group, corporate, or transient business preferred.
• Bachelor's degree in Hospitality, Business, or related field preferred.
• Experience working in a full-service hotel environment preferred.

Required Skills and Abilities

• Strong sales, negotiation, and relationship-building skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities and deadlines.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and sales/CRM systems.
• Ability to work collaboratively across departments.

Other Qualifications

• Ability to work flexible schedules, including evenings and weekends as business needs require.
• Professional appearance and adherence to grooming standards.
• Strong commitment to service excellence, accountability, and revenue performance.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.