Medical Social Worker in Coupeville, Washington at Whidbey General Hospital

Come join a close-knit team that genuinely cares about each other and the patients we serve. This is a challenging, fast-paced, and rewarding role that requires experience, sound judgment, and the ability to navigate complex situations with professionalism and finesse. We’re looking for a positive, flexible team player who can hit the ground running, recognize what needs to be done without a lot of direction, and bring a high level of attention to detail and efficiency to their work. If you’re someone who works hard, supports your teammates, knows how to laugh, and brings a great attitude to work, we’d love to meet you!

JOB SUMMARY

The Medical Social Worker, in collaboration with the interdisciplinary team (IDT), provides and facilitates access to economic, social, and emotional support services for patients and their families/caregivers across the continuum of care, including acute care, the emergency department, and specialty programs such as the total joint program. The Social Worker supports patients in navigating complex medical, psychosocial, and community needs to promote safe, timely, and person-centered care.

PRINCIPAL FUNCTIONS Include the following; other duties may be assigned:

1. Intake & Ongoing Assessment
   Conducts comprehensive psychosocial assessments for patients and families/caregivers in acute care, ICU, Family Birthplace, and consultation areas (ED and Total Joint Program). Evaluates social, emotional, economic, behavioral health, and physical well-being needs in collaboration with the care management team and medical providers.
2. Crisis Intervention & Counseling
   Provides crisis intervention and coaching to patients and families in response to illness, trauma, grief, substance use, domestic violence, and other psychosocial concerns. Connects patients with appropriate community and behavioral health resources.
3. Care Planning & Transitions of Care
   Collaborates with patients, families/caregivers, care managers, and the interdisciplinary team to develop discharge and transition plans. Identifies and facilitates access to resources such as skilled nursing, rehabilitation, housing, transportation, mental health, and substance use treatment services to support safe and timely transitions.
4. Program Support
   Supports the Total Joint Program by assisting with pre-surgery planning, patient/family education, and linkage to community services needed during recovery. Serves as a consultant for the Emergency Department and specialty services regarding complex psychosocial, behavioral health, and placement issues.
5. Regulatory & Quality Responsibilities
   Ensures that social work practices comply with regulatory requirements, state laws, and hospital policies. Actively participates in care coordination rounds, case reviews, and initiatives aimed at improving patient experience, reducing readmissions, and supporting timely discharges.
6. Documentation
   Completes timely and accurate documentation of assessments, interventions, care plans, and patient/family encounters in Meditech Expanse in accordance with department standards and regulatory guidelines.
7. Resource & Team Support
   Serves as a subject matter expert for the interdisciplinary team regarding social work concerns, psychosocial dynamics, and community resources. Provides consultation and education to staff regarding patient advocacy, community partnerships, and supportive services.

JOB KNOWLEDGE & QUALIFICATIONS

Education

• Master’s degree in Social Work from an accredited school of Social Work REQUIRED.

Training and Experience

• A minimum of one (2) years’ experience as a Medical Social Worker REQUIRED.
• Experience in acute care setting / low-income population preferred.
• Knowledge of available community resources and ability to connect people with systems that provide resources, services and opportunities required.
• Must be able to work as an independent problem solver. Excellent interpersonal and communication skills are imperative.

Certificates, Licenses, Registrations

• American Heart Association BLS HCP required.
• Washington State social work license required at the time of hire:
• Minimum requirement: LASW (Licensed Advanced Social Worker), LSWAA (Licensed Social Work Associate–Advanced), or LSWAIC (Licensed Social Work Associate–Independent Clinical).
  • LICSW (Licensed Independent Clinical Social Worker) also meets requirements and is preferred.

Health & Well-Being You Can Count On

We offer a thoughtful, comprehensive benefits package designed to support you and your family at every stage of life:

• Medical Coverage – HDHP w/HSA / PPO
• Prescription Drug Coverage
• Dental Options – PPO / Managed-Care Plan
• Vision Benefits – VSP
• Life & AD&D Insurance – Employer paid coverage
• Long-Term Disability Coverage – Employer paid income Protection
• Health Savings Account (HSA) – If enrolled in HDHP
• Healthcare Flexible Spending Account (FSA) – Dependent & Healthcare
• Employee & Provider Assistance Programs – Free, confidential support
• Voluntary Life & AD&D Insurance – Additional employee paid buy up option
• Voluntary Long-Term Disability Coverage – Additional employee paid buy up option