Senior Broadband Network Engineer in New York at IQ Fiber

IQ Fiber was built to do internet differently. We're a 100% fiber-optic internet provider with a simple mission: To engineer a smarter internet experience. That means internet that's fast, reliable, and simply priced, backed by real humans who answer when you call and solve problems before you know they exist.

We bring that same thinking to how we build our company. Our teammates are a big part of what makes IQ Fiber different, and we believe how we work matters just as much as what we deliver. We're looking for good humans who bring great ideas, raise the bar with every task, and want to be part of a bigger story. Your work matters here.

Position Summary

IQ Fiber is seeking a Senior Broadband Network Engineer to serve as a highly skilled, hands-on technical expert responsible for designing, optimizing, and supporting IQ Fiber's core and access broadband networks. This role plays a critical part in delivering reliable, scalable, and high-performance FTTP services by leading complex engineering initiatives and serving as a subject matter expert across network technologies.

The Senior Broadband Network Engineer takes ownership of advanced network design, configuration, and troubleshooting across core routing, access networks, and transport systems, working closely with Network Engineering, NOC, and Outside Plant teams. As a senior team member, this role mentors junior engineers, drives best practices, and contributes to the development of standards, MOPs, and operational frameworks. This role also requires participation in an on-call rotation and after-hours support.

Essential Duties and Responsibilities

• Lead the design, implementation, and optimization of core and access broadband networks, including FTTP (GPON/XGS-PON) environments
• Serve as a subject matter expert for routing and switching technologies, including BGP, MPLS, VLANs, VPNs, and high-availability protocols (VRRP, ERPS)
• Configure, manage, and troubleshoot carrier-grade platforms, including Juniper MX/QFX and Nokia 7750 Service Routers
• Drive network performance improvements through proactive monitoring, data analysis, and capacity planning initiatives
• Develop, document, and enforce technical standards, including detailed Methods of Procedure (MOPs) for maintenance and upgrades
• Provide Tier 3 escalation support for complex network and customer issues; lead root cause analysis and post-incident reviews
• Partner with NOC, Field Operations, and OSP teams to support network deployment, expansion, and operational excellence
• Oversee and optimize network monitoring, alerting, and telemetry systems to ensure proactive issue detection and response
• Mentor and support junior engineers and NOC staff, fostering technical growth and knowledge sharing across the team
• Contribute to the deployment and support of public Wi-Fi and other value-added network services
• Assist in the administration and support of Linux and Windows-based systems as needed

Required Qualifications

• 5+ years of experience in network engineering within a telecommunications or service provider environment
• Strong experience with Juniper (MX/QFX) and/or Nokia (7750 SR OS) platforms
• Proven expertise in service provider technologies, including BGP, MPLS, DHCP, VLANs, VPNs, and dynamic routing protocols
• Hands-on experience with fiber access technologies (GPON, XGS-PON, FTTP)
• Experience with network monitoring, alerting, and performance management tools; Linux administration experience preferred
• Industry certifications such as JNCIS-SP, JNCIP-SP, Nokia SRC, CCNP, or CCIE strongly preferred
• Ability to handle complex network issues with strong analytical, troubleshooting, and problem-solving skills
• Ability to work independently, prioritize effectively, and make sound technical decisions
• Ability to communicate clearly and collaborate effectively across technical and non-technical teams

What Success Looks Like

• Deep ownership of the network is demonstrated, with performance, scalability, and reliability challenges proactively identified and resolved
• Complex network issues are resolved efficiently with clear root cause analysis, resulting in reduced downtime and improved customer experience
• Network performance, capacity, and scalability are continuously improved through data-driven recommendations and implementation of best practices
• Technical standards, MOPs, and documentation are well-defined, consistently followed, and contribute to operational efficiency and reduced risk
• Cross-functional collaboration with NOC, OSP, and Engineering teams is strong, enabling successful network deployments and ongoing operational excellence

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.