Medical Assistant I in Boone, North Carolina at Appalachian Regional Healthcare System

Medical Assistant I

Medical Assistant I (MA) – Medical Office

Location: Boone, North Carolina | PRN | Non-Exempt

Why You’ll Love Working Here

As a Medical Assistant I (MA) at UNC Health Appalachian, you’ll play an essential role in delivering high-quality outpatient care by supporting both clinical and administrative functions. You’ll assist with exams, procedures, and patient preparation while working alongside providers, nurses, and administrative staff.

This is an opportunity to help ensure patients receive safe, efficient, and compassionate care while working alongside dedicated healthcare professionals in the beautiful Blue Ridge Mountains.

Compensation: Starting at $18.05/hour, based on education and experience

Schedule: PRN; Monday–Friday; 8-hour shifts

Benefits: Applicable benefits include comprehensive medical, dental, and vision coverage; HSA option; supplemental insurance options; 403(b) retirement plan with employer match; paid time off; tuition reimbursement/certification bonuses; paid parental leave; wellness incentives; may be eligible for childcare assistance; and employee discounts

Benefits Eligibility: Applicable benefits will begin on the first of the month following 60 days of employment.

What You’ll Do as a Medical Assistant I (MA)

• Provide both clinical and administrative support in a fast-paced outpatient medical office.
• Assist with exams, procedures, vital signs, and patient preparation under provider supervision.
• Maintain accurate patient records within the electronic health record (EHR).
• Schedule appointments, answer inquiries, and support smooth clinic flow.
• Educate patients about treatments, medications, and procedures.
• Ensure a professional, patient-centered environment that promotes safety and comfort.
• Promote the mission, vision, and values of UNC Health Appalachian.

Qualifications/Licenses

• Education: High school diploma or GED required
• Experience: Previous experience in healthcare or a clinical setting preferred
• Certification:
  • Basic Life Support (BLS) from the American Heart Association required at time of hire.
  • RMA, AAMA, or CCMA certification required within one (1) year of hire.

Knowledge, Skills, & Abilities

• Strong multitasking and organizational skills.
• Excellent communication and interpersonal skills.
• High attention to detail and commitment to accuracy.
• Ability to work effectively in a team-based healthcare environment.
• Basic understanding of medical terminology and EHR systems.

Physical & Work Environment

• Standing, walking, and sitting for extended periods.
• Lifting and carrying medical supplies and equipment (up to 50 lbs occasionally).
• Frequent bending and reaching, with manual dexterity for procedures and equipment use.
• Clear verbal communication with patients and team members.
• Indoor clinical environment with exposure to medical equipment and instruments.
• Regular interaction with patients, providers, and support staff.
• Adherence to safety, infection control, and regulatory protocols.

What Sets Us Apart

Career Growth: Access to tuition reimbursement, continuing education, and clinical career pathways.

Impactful Work: Your support directly contributes to patient safety, quality outcomes, and community wellness, as part of a collaborative, mission-driven team committed to excellence and compassion.

Community & Lifestyle: Located in Boone, North Carolina, UNC Health Appalachian offers the opportunity to live and work in the heart of the Blue Ridge Mountains, one of North Carolina’s most beautiful and desirable regions, with access to outdoor recreation and a welcoming community.

Meaningful Benefits: Enjoy comprehensive insurance coverage, retirement benefits with employer match, paid time off, paid parental leave, tuition reimbursement, student loan refinancing and college savings resources, an award-winning wellness program, employee-to-employee financial assistance, and discounts to attractions such as Dollywood and Tweetsie Railroad.

Inclusive Culture: UNC Health Appalachian embraces diversity and is committed to creating a fair, inclusive hiring process and workplace where every team member is respected and valued.

Ready to Support Compassionate Outpatient Care?

Apply today to join UNC Health Appalachian as a Medical Assistant I (MA I) and help provide safe, efficient, and compassionate care to our patients and community.

About UNC Health Appalachian

UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply “making life better.”

About UNC Health

UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.