Assistant Store Manager in Kingsport, Tennessee at Wash and Roll

Wash N' Roll assistant manager

• Ensure vehicles are properly prepped

• Keep tunnel clean by spraying any dirt or debris out

• Competent with DRB (setting up fastpass plans, discontinuing plans, changing out receipt paper, pulling reports)

• Remove all trash from the trash cans

• Replace trash can liners

• Un stop all vacuum hoses

• Clean out each vacuum canister by removing the bottom bin and shaking the vacuum bags

• Must be able to operate the store in the absence of the store manager.

• Ensure employees are working safely.

• Under direction of the Store Manager, provide training and oversight to team members

• provides general operational guidance; serves as role model to other team members

• Assists Store Manager with overall operation of the site; may execute open and close duties and procedures.

• Ensures policies, practices and procedures are understood and followed

• Works safely and reports safety or maintenance issues to management

• Maintain cleanliness of work environment and inventory

• Provide excellent customer service

• Communicates information that requires some explanation or interpretation

• Performs team member duties as needed to ensure quality and timely customer service

• Guides cars onto the track with a focused, pleasant, and competent demeanor

• Performs visual inspections of the condition of each vehicle prior to entering the tunnel

• Must be willing to work in hot/cold weather conditions when necessary

• Be on time and in uniform for every scheduled shift

• Load and prep vehicles as they enter the wash bay as needed

• Spray bug prep on the front and back of every vehicle

• Use the bucket brush to scrub the front and back of every vehicle

• Ensure the wash controller queue is accurate

• Communicate with the guest to ensure the driver is not in park or on the brake

• Send the rollers behind the rear wheel to ensure the vehicle passes through the wash

• Ensure the wash equipment is operating correctly as the vehicle goes through the wash tunnel

• Perform basic routine maintenance as required or directed

• Perform advanced maintenance as required or directed

• Empty the garbage bins around the lot

• Collect dirty towels, wash them, fold them, and return clean towels to the lot for customer use

• Refill and replace window cleaner bottles as needed

• Sweep the lot property as needed to ensure the lot is well maintained and clean.

• Cash deposits twice weekly

• Replace and replenish cash in cassette boxes as necessary

• Chemical handling (once trained)

• Ensure employees are in the correct uniform