InShop/Driver - Westport Jimmy John's in Louisville, Kentucky at Sovereign Restaurant Group LLC

About the Role:

The InShop/Driver position on Westport Rd at Jimmy John's is a dynamic role that combines customer service, food preparation, and delivery responsibilities to ensure an exceptional experience for every customer. The primary goal is to prepare high-quality sandwiches and other menu items efficiently while maintaining strict food safety standards. Additionally, the role involves delivering orders promptly and courteously to customers within the designated delivery area, representing the brand professionally. This position requires multitasking between in-store duties and delivery tasks, ensuring accuracy and timeliness in all aspects of the job. Ultimately, the role contributes directly to customer satisfaction and the overall success of the Westport Jimmy John's location.

Minimum Qualifications:

• Must be at least 18 years old.
• Possess a valid driver’s license with a clean driving record.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic math skills for handling cash and processing payments.
• Ability to stand for extended periods and perform physical tasks such as lifting up to 25 pounds.

Preferred Qualifications:

• Previous experience in food service or delivery roles.
• Familiarity with local delivery routes and traffic patterns in the Westport area.
• Strong customer service skills with a friendly and professional demeanor.
• Knowledge of food safety and sanitation standards.
• Ability to use point-of-sale (POS) systems and mobile delivery applications.

Responsibilities:

• Prepare sandwiches and other menu items according to company recipes and quality standards.
• Maintain cleanliness and organization of the kitchen and dining areas to comply with health and safety regulations.
• Receive and process customer orders accurately both in-store and via phone or digital platforms.
• Deliver orders promptly and safely to customers within the assigned delivery area, ensuring a positive customer experience.
• Handle cash and electronic payments accurately and responsibly during transactions.
• Communicate effectively with team members and management to coordinate order preparation and delivery schedules.
• Perform opening and closing duties as assigned, including restocking supplies and cleaning equipment.

Skills:

The required skills such as valid driving ability and basic math are essential for safely delivering orders and accurately handling transactions. Customer service skills are used daily to interact positively with customers both in-store and during deliveries, ensuring satisfaction and repeat business. Food preparation skills ensure that all menu items meet company standards for quality and presentation. Organizational skills help manage multiple orders efficiently, balancing in-shop duties with delivery responsibilities. Preferred skills like familiarity with POS systems and local routes enhance efficiency and accuracy, contributing to smoother operations and timely deliveries.