Manager of Clinical Services - Vocational Services in Canada Creek, Nova Scotia at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager of Clinical Services - Vocational Services in Canada.
This leadership role sits at the intersection of clinical expertise, vocational rehabilitation, and operational management, overseeing the delivery of high-quality vocational services across diverse client populations. You will be responsible for guiding multidisciplinary teams, ensuring service excellence, and driving measurable client outcomes through structured clinical oversight and strong people leadership. Operating in a remote-first environment with regional requirements, you will collaborate closely with stakeholders to align service delivery with organizational goals and performance standards. This role requires a balance of strategic thinking and hands-on operational leadership, with a strong emphasis on coaching, mentoring, and team development. You will also contribute to business growth by fostering external partnerships and supporting service innovation. It is an impactful opportunity for an experienced rehabilitation professional ready to step into a broader leadership mandate within a dynamic healthcare environment.
- Lead and oversee vocational rehabilitation service delivery, ensuring high-quality clinical outcomes and alignment with organizational KPIs and standards.
- Coach, mentor, and support vocational rehabilitation specialists and team leads to strengthen performance, engagement, and professional development.
- Drive service excellence by optimizing care delivery models and ensuring consistency across client programs and service lines.
- Collaborate with internal and external stakeholders to build strong partnerships that support business growth and service expansion.
- Monitor staffing needs, workload distribution, and resource allocation to ensure effective service coverage and operational efficiency.
- Contribute to strategic decision-making related to service delivery models, business priorities, and operational improvements.
- Foster a culture of accountability, collaboration, and continuous improvement within vocational services teams.
- Support client relationship management by anticipating needs, maintaining clear communication, and ensuring expectations are met.
- Lead change management initiatives and support teams in adapting to evolving service requirements and organizational priorities.
- Ensure compliance with industry standards, rehabilitation best practices, and applicable disability management frameworks.
- Degree or Master’s degree in a related discipline such as rehabilitation, health sciences, or social sciences.
- Minimum of 5 years of experience in vocational rehabilitation or a closely related field.
- Relevant professional designation such as RRP, RCCS, RVP, CVRP, or equivalent (completed or in progress).
- Strong understanding of rehabilitation practices, disability management frameworks, and insurance industry standards.
- Proven leadership experience with the ability to coach, mentor, and develop multidisciplinary teams.
- Strong organizational, planning, and problem-solving skills with the ability to manage competing priorities.
- Excellent communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
- Results-driven mindset with demonstrated ability to improve client outcomes and service performance.
- Ability to work independently in a remote environment while maintaining strong collaboration across teams.
- Adaptability and innovation-oriented mindset with a focus on continuous improvement and service excellence.
- Competitive compensation aligned with leadership-level healthcare roles.
- Comprehensive health, dental, and vision benefits package.
- Flexible remote work arrangement with regional eligibility requirements.
- Strong emphasis on professional development, training, and continuing education.
- Opportunities for career advancement into senior leadership roles.
- Supportive, collaborative, and values-driven organizational culture.
- Access to virtual care options and modern healthcare delivery tools.
- Autonomy to shape service delivery strategies and team development initiatives.
- Employee wellness support and work-life balance initiatives.
- Opportunity to contribute to a leading national healthcare and rehabilitation network.